UGI Utilities » UGI Central Penn Gas » Account Services » Understanding Your Bill
UNDERSTANDING YOUR BILL
The Parts of Your Gas Bill
Customer Charge
A basic service charge that covers the cost of billing, meter reading,
underground pipelines and equipment. It is the same amount no matter how
much gas you use.
Distribution Charge
The charge for delivering gas to your home or business from the point
where interstate pipelines connect with our pipelines. This charge is based
on how much gas you use.
Gas Cost Adjustment
The amount we bill or credit to your account for differences between
projected and actual gas costs for the previous year’s gas supply.
Gas Supply Charge
We buy all of the gas our customers use. This charge is the amount we pay
for gas and the cost of delivering it to us by interstate pipelines. We are not
allowed to make a profit on this charge, and we may adjust it quarterly to
reflect changes in gas prices.
State Tax Adjustment Surcharge
A charge that reflects changes in rates for state taxes already included on
your bill.
Tracking Your Gas Usage
Your monthly gas bill gives you a convenient way to keep track of
how much gas you use. On the front of the bill is a chart that shows
your gas use in dekatherms. The chart shows data for 13 months, so
you can see how your gas use varies by season. If you have gas
heat, most of your use will be in the winter.
If you do not see a bar, it means that you used less than 1 dekatherm
during that month. The chart is not able to show gas use of less than
a dekatherm.
By comparing the first and last bars in the chart, you can see
changes in your gas use from the same month a year ago. Those
changes may be a result of the weather, additional gas appliances or
your efforts to save energy.
What is a Dekatherm?
Your gas bill is based on the number of dekatherms you use each
month. A dekatherm is a measure of heat energy equal to 1 million
British Thermal Units (BTU). One BTU is roughly the amount of energy
released by one match.
One dekatherm can:
• Fuel your furnace for 10 hours
• Run a gas light for 720 hours
• Operate a gas fireplace for 33 hours on high setting
• Dry 72 loads of laundry
• Cook 23 turkeys
Do you have a high bill question? Click here to view reasons for increases in your monthly gas bills. (A new window will open. If you have pop up blockers enabled, you may not be able to view the page.)
Have Questions?
Still have questions about your bill? Call us at 1-800-652-0550 or write to us at UGI Central Penn Gas, P.O. Box 508, Lock Haven, PA 17745
