UGI Utilities » Electric Service » Account Services » Energy Assistance Programs » Low Income Home Energy Assistance Program » Frequently Asked Questions
LIHEAP FREQUENTLY ASKED QUESTIONS
LIHEAP In Brief:
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What is LIHEAP?
The Low-Income Home Energy Assistance Program has been in existence since
1981 and helps income-eligible Pennsylvanians meet their winter home
heating needs. LIHEAP is not a public assistance program, although
it is administered by the Pennsylvania Department of Welfare. UGI
is again conducting an extensive promotion of LIHEAP.
How does LIHEAP aid low-income families and individuals?
There are two types of financial help available through LIHEAP. Cash
grants are paid directly to UGI to help
a household pay its monthly heating bill. Crisis grants are
awarded when a household is in danger of being without heat.
Who is eligible for assistance through LIHEAP?
The Pennsylvania income limit has been raised to 150% of the federal
poverty level for individuals and families. That means that
a family of four with an income of up to $30,000 a year could receive
help paying their heating bills. Click here for a complete
listing of LIHEAP income guidelines.
Why
is LIHEAP necessary in addition to the help UGI Utilities, Inc.
provides to low-income households?
Many programs exist through UGI Utilities, Inc. and other agencies
that help low-income Pennsylvanians with heating expenses and bill
management; however, no one program can do it alone. The more
resources a customer has, the better their chances are of receiving
the help they need.
Can I receive both a cash grant and a crisis grant?
Yes. Depending on your income-eligibility and the crisis you are
facing, you may receive a cash grant and one or more crisis grants.
