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Understanding yoru Electric Bill
Your electric bill is "unbundled".
That means the various charges related to your electric service, including generation supply, are listed separately on your bill. This occurs regardless of whether or not you choose a new supplier.
If you choose an alternate generation supplier, you may have a choice of receiving one or two bills.
In most cases, you will be able to receive a single monthly bill from UGI. This bill includes the charges from your new generation supplier. However, some suppliers may want to bill you separately for your electric generation and transmission charges. In this case, you would receive two electric bills each month.
Your alternate generation supplier's name will appear on your electric bill.
If you have selected a new supplier, the name, address and telephone number of UGI and your new supplier will be provided on your bill.
Here are some of the charges you see on your unbundled electric bill:
- Generation charge. For producing electricity. If you select a new supplier, this charge is not regulated by the Public Utility Commission and will depend on the contract between you and your supplier.
- Transmission charge. For transporting electricity from the source of supply to UGI's local distribution network. For electric customers who select a new supplier, transmission costs should be included in the charges from your new supplier. Be sure to find out if the supplier's price per kilowatt hour (kWh) includes transmission costs.
- Distribution charge. For delivering electricity from the electric distribution company to your home or business.
- Customer Charge. Basic service charges to partially cover costs for billing, meter reading, equipment, and service line maintenance.
Contact us with questions about your electric service or UGI Electric bills at 1-800-962-1212.
