START / END NATURAL GAS SERVICE
UGI supplies natural gas service to customers in eastern and central Pennsylvania including Harrisburg, Lancaster, Reading, the Lehigh Valley and their surrounding suburbs.
UGI will work with you to have your gas service turned on when you arrive or turned off when you leave. To start the turn on process click here or call a customer service representative at 1-800-276-2722.
Turn On Service
For properties with previous service, a meter reading must be obtained to begin billing.
- If the gas is turned off and the meter is inside your home, you will have to be available at the property to allow entry and start-up of all natural gas appliances.
- If the gas is turned on and the meter is inside your home, you will have to make arrangements for UGI to obtain a beginning meter reading.
- If your gas is on and your meter has an outdoor remote-reading device, or if the meter is located outisde, we will be able to perform the reading without special arrangements.
Shut Off Service
Please inform us at least seven days in advance of the date service is to be stopped so we can arrange a final meter reading and obtain your new billing address. Click here to start the process or call a customer service representative at 1-800-276-2722.
The LFSO (Landlord if Shut Off) program gives property owners the opportunity to have natural gas service at a rental property automatically put into their name if the property is vacant between tenants. To sign up for this program please speak to a representative at 1-800-276-2722.