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CONTRACT CUSTOMER BILLING CALL CENTER
To provide excellent customer service to our large commercial and industrial contract customers, UGI has established a dedicated Large Customer Billing call center where representatives are available to answer all your specific billing questions. You can reach a Billing Representative by calling the toll free number (866) 615-0571.
When you call the billing center, you will be prompted to select a Billing Representative. The Billing Representatives and their respective territories and contract customer groups are as follows.
| Name | Option | Area |
|---|---|---|
| Maria Soto | Press 1 | Lancaster ⁄ Reading Contract Customers |
| Bonnie Erb | Press 2 | Lehigh ⁄ Harrisburg Contract Customers |
| Lorie Johnson | Press 3 | Rate DS and all School Customers |
| Peg Hockley | Press 4 | Supervisor Large Customer Billing |
| Don’t Know | Press 5 | The first available representative will help you |
If all Billing Representatives are busy helping other customers, your call will be answered by voicemail. You may leave a message and a representative will return your call as soon as possible. The Large Customer Billing call center is open Monday through Friday from 8:00 am until 4:30 pm.
