 |
UGI Sites:
|
UGI Penn Natural - Gas Management | UGI Central Penn - Gas Management | UGI Utilities, Inc. | UGI Corporation |
 |
 |
||||
| Frequently Asked Questions |
| Question | Answer |
|---|---|
| How do marketers transport on UGI's system? | 1. Make certain that customers have an executed transportation agreement with UGI. 2. Marketer must send letter of intent to nominate for customer to UGI. 3. Customer must send agency letter designating agent for nominations. Agency Letter Templates: 
PDF Version 
Word Version-see Tariff -see Nomination Procedures |
| When are Nominations due? | Click for Schedule. |
| Does UGI provide a billing service? | Yes; contact Brian Fitzpatrick or Paul Szykman. |
| Can UGI provide daily customer usages? | Yes; you must subscribe to the Information Service by sending a letter of request. -see Tariff for details |
| What are the procedures for forming a customer pool? | 1. Markter sends a pool formation letter to UGI with a list of customers participating in pool. 2. Customer sends agency letter to UGI that indicates they will be joining pool. Pool Formation Letter Templates: PDF Version
Word VersionAgency Letter Templates: PDF Version
Word Version-see Tariff -see Nomination Procedures |
| Can a customer request meter read dates be changed? | No. |
| How does UGI require marketers to balance deliveries with usage? | UGI may require daily and/or monthly balancing depending on rate; optional balancing services are available per Tariff. |
| Does UGI offer marketers the option to transfer imbalances? | Yes; the fee is $0.25/Mcf; this is considered a supply transfer, and is not to be confused with a pool reallocation. |
| What is the current BTU value of natural gas on UGI's system? | The BTU value changes December 1st of each year and is announced via an Operational Notice in early November. Review the Operational Notices for the latest value. |
| What is the fuel line loss on UGI's system? | Fuel line loss varies by rate. The value changes December 1st of each year and is announced via an Operational Notice in early November. Review the Operational Notices for the latest value. |
| Do you have a list of active Pennsylvania Licensed Gas Suppliers? | Yes, the PA PUC maintains a list of active licensed suppliers on their Website. |
| Do you have any other pooling options? | Yes. Refer to the Rate DS Balancing Pool Document. |