REASONS FOR HIGHER THAN NORMAL NATURAL GAS BILLS

There are several factors that may affect your natural gas bill. In addition to having your current month's gas bill available, it is helpful (if it is available) to have the prior year's bill for reference. Place your mouse over one of the numbered sections for helpful tips about higher than normal bills. (Note: To properly view this page, your internet browser must be Netscape 6.0 or higher, Internet Explorer 5.0 or higher, or Mozilla Firefox 1.5 or higher.)

OTHER FACTORS THAT MIGHT EFFECT YOUR UGI BILL:

  • Were new natural gas appliances installed in your home? If so, please call us so we can update your information.
  • Are there more people living in your home for this billing period versus other periods? This could include people visiting for extended periods of time, a new baby in the home, or a child home from college. All of these factors may account for additional usage - more hot water used or a higher temperature setting for the heat.
  • If you converted to gas heat since the billing period you're using for comparison there will be an increase in the amount of your bill.
  • Check the temperature settings - a natural gas water heater thermostat setting should be 120 degrees for customers without a dishwasher and 140 degrees for customers with a dishwasher. It is recommended you set your home heater thermostat no higher than 68 degrees, health permitting. Households with infants, elderly, or ill members may require a higher thermostat setting. The thermostat setting must remain at the lower temperature for an extended period of time in order for the impact on your heating bill to be noticed.
  • Review our energy savings tips that can assist in helping to keep your energy bills lower.