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Contact UGI Penn Natural Gas - Online Forms
DO NOT USE ONLINE FORMS TO REPORT EMERGENCIES
Billing / Overdue Bills / Payment Issues
- Apply for Energy Assistance
- General Billing / Payment Issue questions
- Overdue Bills / Credit problems
- Update Account Information
Start / End Natural Gas Service
Other Topics - Vendor Inquiries, Employment, Other
- General VENDOR Inquiries (Note: for General Customer Service inquiries, click here)
- Other Comments / Website Comments
| Company | Phone Number | Hours |
|---|---|---|
| Gas Emergencies | (800) 228-1110 | 7 days/week 24 hours/day |
| Start/End/Transfer Service | (800) 432-8017 | Monday - Friday 8 AM - 5 PM |
| Billing | (800) 432-8017 | Monday - Friday 8 AM - 5 PM |
| Credit & Collections | (888) 829-8611 | Monday - Friday 8 AM - 5 PM |
| TDD Pennsylvania Relay Service for the hearing impaired is available to assist with telephone calls to the above departments. Call (800) 556-1414. | ||
