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UGI | Privacy

Privacy Policy

UGI Utilities’ policy is to respect and protect the privacy of our users. This policy statement tells you how we collect information from you and how we use it.

Personal Information

Use of your Personal Information

UGI Utilities uses the Personal Information you submit to improve the content of our web site and to serve you more effectively. Most of the UGI Utilities’ sites do not require you to submit any Personal Information in order to use and enjoy our website. UGI Utilities will not collect any personal information from you that you do not volunteer, and we are the sole owner of all information collected on this site. Be assured UGI Utilities’ policy is to maintain the confidentiality of all Personal Information. We do not sell, share, or otherwise distribute to third parties Personal Information in any way that we have not mentioned in this statement. UGI Utilities will not disclose your Personal Information to third parties without your consent.


Cookies
Some of our web pages utilize “cookies” and other tracking technologies. A cookie is a small text file that a website transfers to an individual’s hard drive for record-keeping purposes. For example, we may use cookies to collect information about website activity. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of the site may not function properly or may be slower if you refuse cookies. We do not link the information we store in cookies to any Personal Information you submit while on the site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; click stream patterns; and dates and times that our site is accessed. It is not our practice to link the information we record using tracking technologies to any Personal Information you submit while on the site. However, we reserve the right to use IP addresses and other tracking technologies to identify a visitor only when we feel it is necessary to enforce compliance with the site’s policies, to protect the site, our customers, or others, or when we believe in good faith that the law requires it.

Third parties
UGI Utilities may provide third parties with aggregate statistics about our customers, traffic patterns, and related site information. This data reflects site usage patterns gathered during thousands of customer visits to our website each month but does not contain behavioral or identifying information about any individual member, unless that member has given us permission to share that information. We may also provide log files and other databases of user information to third parties for analysis, so we can get a better understanding of traffic through our site and thus improve our content offerings. UGI Utilities may also use third party companies to provide delivery of e-mail newsletters and other messages over e-mail.

Security
UGI Utilities uses reasonable precautions to keep the personal information you disclose both in your browsing and your purchases and to only release this information to third parties we believe share our commitment to privacy. However, we are not responsible for any breach of security or for the actions of these parties.

Information Provided by Children
UGI Utilities’ website is intended to provide general information about UGI Utilities and its services. The website is intended for adults and not children under the age of 18. UGI Utilities will not knowingly collect personal information from children under 13 years of age, not allow children under the age of 13 to use certain features of our website without the consent of a child’s parent or guardian. UGI Utilities will not knowingly disclose personal information collected from children.


Disclosure to Government
UGI Utilities reserves the right to monitor and disclose, without your consent, any communications or personal information, whenever requested to do so by courts, government agencies or by law enforcement agencies.


Targeted Advertising
On occasion, we use third-party advertising companies to serve UGI ads on other websites. Some of these companies may use information (not including your name, address, e-mail address, or telephone number) about your visits to UGI and other websites in order to provide advertisements about goods and services that may be of interest to you. To learn more about this practice, its benefits, or how to opt-out, see http://www.networkadvertising.org/managing/opt_out.asp.

 

Your Acceptance of These Terms

By using this site, you are agreeing to the terms set forth in the UGI Utilities Privacy Policy. UGI Utilities reserves the right, at its discretion, to change, modify, add, or remove portions of this policy at any time. We suggest that you bookmark this page and check back periodically for any changes. Your continued use of this site following the posting of changes to these terms will mean that you accept those changes.

Please note that you are responsible for any material you submit. You, and not UGI Utilities, have full responsibility for the message, including its reliability, originality, and any copyright infringement. Any and all rights to materials and ideas submitted to us become the exclusive property of UGI Utilities.

 

 
 

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UGI Utilities, Inc. is a natural gas and electric utility headquartered in Reading, Pennsylvania. The company is a wholly-owned subsidiary of UGI Corporation, based in Valley Forge. Copyright © UGI Utilities, Inc. All rights reserved. Privacy Policy.