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August 11 Reminds Us All to Make the Call

09 Aug 2018

A FREE call gets all of your public utility lines marked to help protect you from injury and costly property damage.


August 11th (8/11) is just a few days away. UGI encourages homeowners and contractors to use this date as a reminder to always make the call to 8-1-1 at least three business days in advance of any digging project to have underground utility lines marked.

Every 9 minutes a utility line is struck because someone didn't call 8-1-1

When you call 8-1-1, you’re connected with PA One Call, the Commonwealth’s one call center, which notifies the appropriate utilities of your intent to dig. Professional locators are then sent to your property to mark the approximate locations of underground utility lines with flags, spray paint, or both.

The depth of utility lines can vary for a number of reasons, such as erosion, previous digging projects and uneven surfaces. Utility lines need to be properly marked because even when digging only a few inches, the risk of striking an underground utility line still exists.

Striking a single line can cause injury, repair costs, fines and inconvenient outages. Every digging project, no matter how large or small, warrants a call to 811. Installing a mailbox, building a deck, planting a tree and laying a patio are all examples of digging projects that need a call to 811 before starting.


always call 811 before starting fencing and landscaping projects

Respecting the Marks

It is important to respect the marks indicating the presence of underground utilities. Excavation should be carefully performed only after confirming that all utilities have marked the location of their facilities.


Remember that locating underground utility lines or facilities is not an exact science and location marks have varying degrees of required accuracy. These can range from 18 to 24 inches from the actual line or facility.

For more information about safe digging around or near your utility lines, visit us online at www.ugi.com/811.