Customer Service Archives - UGI Utilities
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UGI Connections - Customer Service

The latest information, news, and highlights from UGI Utilities

Customer Service

What Communities Should Expect During UGI Construction

UGI’s highest priority during construction is safety. In advance of any planned UGI projects, notification is provided regarding construction schedules to residents of the communities where UGI proj

UGI Social Team 03 May 2021
Customer Service

UGI Urges Eligible Renters to Apply for New Assistance Program

UGI is encouraging eligible Pennsylvania renters with past due natural gas and electric utility bills, as well as rent, to apply for Pennsylvania’s newly launched Emergency Rental Assistance Program

UGI Social Team 05 Apr 2021
Customer Service

Making a Difference with Operation Share

In December 2020, a former customer, who wished to remain anonymous, reached out to UGI inquiring about how she might be able to help other customers who are past due on their bills and unable to make

UGI Social Team 29 Mar 2021
Customer Service

Get Help with Your Energy Bills

Don’t get left out in the cold. UGI is here to help! UGI is committed to helping customers in need who make a sincere effort to pay their energy bills through a variety of customer assistance progra

UGI Social Team 09 Mar 2021
Customer Service

Getting Help This Holiday Season

UGI is committed to helping customers who make a sincere effort to pay their energy bills through a variety of customer assistance programs. Here are some ways in which we can help eligible customers

UGI Social Team 21 Dec 2020
Customer Service

Worry-Free Billing This Holiday Season

Do you have a lot on your plate this holiday season? Let us help you take one thing off your mind – paying your utility bill. UGI provides services that can help you to keep track of your utility bi

UGI Social Team 16 Nov 2020
Customer Service

Keeping Your Family Safe

We know you and your family rely on UGI to ensure the safe delivery of energy to your home. As essential employees, UGI’s field technicians are working hard to be sure all customers continue to rece

UGI Social Team 10 Jun 2020
Customer Service

National Consumer Protection Week 2020

This week, March 1-7, marks National Consumer Protection Week, a time to educate ourselves and safeguard against falling victim to impostor utility scams. To help you stay safe, UGI recommends the fol

UGI Social Team 02 Mar 2020
Customer Service

Utility Scam Awareness Week 2019

It’s Utility Scam Awareness Week (November 17 – 23). An initiative founded by Utilities United Against Scams, the week highlights the many ways utility scams are targeted to electric, water, a

UGI Social Team 18 Nov 2019
Customer Service

UGI Urges Customers to Apply for Heating Grants

UGI encourages eligible natural gas and electric customers to apply for federal Low Income Home Energy Assistance Program (LIHEAP) funds to help cover their heating costs this winter. The Pennsylvania

UGI Social Team 11 Nov 2019
Customer Service

Understand Your Winter Bill

UGI reminds customers that the winter months bring cold weather that can have an impact on your heating bill, since cool temperatures mean that more energy is needed to keep your home warm and comfort

UGI Social Team 29 Jan 2019