UGI Connections - Customer Service
The latest information, news, and highlights from UGI Utilities
What Communities Should Expect During UGI Construction
UGI’s highest priority during construction is safety. In advance of any planned UGI projects, notification is provided regarding construction schedules to residents of the communities where UGI proj
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03 May 2021 UGI Urges Eligible Renters to Apply for New Assistance Program
UGI is encouraging eligible Pennsylvania renters with past due natural gas and electric utility bills, as well as rent, to apply for Pennsylvania’s newly launched Emergency Rental Assistance Program
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05 Apr 2021 Making a Difference with Operation Share
In December 2020, a former customer, who wished to remain anonymous, reached out to UGI inquiring about how she might be able to help other customers who are past due on their bills and unable to make
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29 Mar 2021 Get Help with Your Energy Bills
Don’t get left out in the cold. UGI is here to help! UGI is committed to helping customers in need who make a sincere effort to pay their energy bills through a variety of customer assistance progra
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09 Mar 2021 Getting Help This Holiday Season
UGI is committed to helping customers who make a sincere effort to pay their energy bills through a variety of customer assistance programs. Here are some ways in which we can help eligible customers
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21 Dec 2020 Worry-Free Billing This Holiday Season
Do you have a lot on your plate this holiday season? Let us help you take one thing off your mind – paying your utility bill. UGI provides services that can help you to keep track of your utility bi
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16 Nov 2020 Keeping Your Family Safe
We know you and your family rely on UGI to ensure the safe delivery of energy to your home. As essential employees, UGI’s field technicians are working hard to be sure all customers continue to rece
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10 Jun 2020 National Consumer Protection Week 2020
This week, March 1-7, marks National Consumer Protection Week, a time to educate ourselves and safeguard against falling victim to impostor utility scams. To help you stay safe, UGI recommends the fol
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02 Mar 2020 Utility Scam Awareness Week 2019
It’s Utility Scam Awareness Week (November 17 – 23). An initiative founded by Utilities United Against Scams, the week highlights the many ways utility scams are targeted to electric, water, a
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18 Nov 2019 UGI Urges Customers to Apply for Heating Grants
UGI encourages eligible natural gas and electric customers to apply for federal Low Income Home Energy Assistance Program (LIHEAP) funds to help cover their heating costs this winter. The Pennsylvania
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11 Nov 2019 Understand Your Winter Bill
UGI reminds customers that the winter months bring cold weather that can have an impact on your heating bill, since cool temperatures mean that more energy is needed to keep your home warm and comfort
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29 Jan 2019