We have recently updated our customer information system and online customer portal.
In order to register for a new online account, you will need your September bill (with a due date September 27th or later). This bill will show your new account number (starting with a “4”) and you can use this to register for a new online account and enroll in our upgraded eBill program at www.ugi.com.
In the meantime, for bills due prior to September 27th, you have several payment options:
We apologize for any inconvenience associated with the transition to our new online billing system. We are excited to launch these new customer enhancements for your benefit, and we appreciate your patience while we work to improve our customer experience. For more information about the transition to our new customer information and billing system, please visit www.ugi.com/upgrade.
The comment section is currently closed. To ensure your comments and feedback about UGI’s new customer information and billing system are received and responded to in a timely manner, please email us at firstname.lastname@example.org. Thank you, UGI Social Team