Vector Spacer
Mobile

Understanding Your UGI Natural Gas Bill

understanding-your-ugi-natural-gas-bill

  1. Your Customer Number – Please have this number ready when you contact us about your account.
  2. How to Contact UGI – For questions regarding your bill or service, use this telephone number and mailing address.
  3. Next Scheduled Reading – This is the scheduled date of your next UGI meter reading.
  4. Meter Reading  – Shows the meter reading for the current billing period and amount of energy used; natural gas is shown in CCFs (1 CCF = 100 cubic feet of gas) and electric in kWh.
  5. Price to Compare – This is your current Price to Compare when shopping for an alternate energy supplier.
  6. Messages – This section highlights your important messages from UGI regarding programs you may participate in, such as budget billing and the “GET Gas” program.
  7. Due Date and Amount Due – Reflects the amount currently owed to UGI and the date your payment is due.
faq-iconEntendiendo su factura de UGI
  1. Su número de cliente – Por favor tenga este número a la mano cuando nos contacte con relación a su cuenta.
  2. Cómo contactar a UGI – Para hacer preguntas sobre su factura o servicio, use este número de teléfono y dirección postal.
  3. Su próxima lectura programada del medidor – Esta es la fecha programada de su próxima lectura del medidor de gas de UGI.
  4. Información sobre la lectura del medidor – Muestra la lectura del medidor para el período actual de facturación y la cantidad de gas usada en CFF (1 CCF = 100 pies cúbicos de gas).
  5. Precio a comparar -Su precio actual para que lo compare al buscar un proveedor alterno de energía.
  6. Mensajes – Esta sección destaca los mensajes importantes de UGI respecto a los programas que usted puede participar en tales como el programa “GET Gas ” y facturación de presupuesto.
  7. Fecha de vencimiento/Cantidad a pagar – Refleja la cantidad adeudada actualmente UGI y la fecha de su pago.
faq-iconReasons for Higher Than Normal Natural Gas Bills

There are several factors that may affect your natural gas bill. In addition to having your current month’s gas bill available, it is helpful (if it is available) to have the prior year’s bill for reference. The following sections appear on your UGI bill, and can help you understand why your bill may be higher than you expected.

  • Past Bill Information
    Did UGI receive your last payment?
  • Current Bill Information
    Look at the commodity price. This amount may change quarterly, based on the price UGI pays to its natural gas suppliers.
  • Billing Period
    Is the number of days in the billing period about the same as other billing periods? Is the billing period (time of year) similar to the other billing period?
  • Meter Information
    Look at the PRESENT READ to determine if the meter read was an actual read or an estimated read.
  • Messages from UGI
    This section contains information about your current price to compare, budget billing details, and more.
  • Average Temperature / Usage Information
    Was the daily temperature cooler for the current period when compared to the same period for the prior year?