Please be advised UGI Utilities will be closed for non-emergencies beginning Thursday, March 28th beginning at 3:00 PM until 8:00 AM on Monday April 1st in observation of the Holiday. Our emergency line will remain open 24/7. If you’re experiencing a natural gas or electric emergency, call 800-276-2766 immediately from a safe place.”
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Keep Your Family Safe By Knowing the Smell of Natural Gas

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Know the Smell of Natural Gas​

Natural gas is naturally odorless and colorless. To make natural gas detectable, a chemical known as Mercaptan is added. Mercaptan has a smell similar to rotten eggs.

UGI provides free scratch and sniff brochures annually in the mail for our customers to be aware of this smell and know that if your nose detects this unique odor to contact UGI immediately at 800-276-2722.

If you’ve misplaced this brochure and/or would like another, please use the form below to request an additional brochure be mailed to you.

IMPORTANT: Do not use this form to report a natural gas leak or electricity problem. If you smell gas, please call us immediately at 800-276-2722 from a safe location.