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Meter Safety & Relocation

Keeping Meters Intact and Accessible
Meter Safety & Relocation

Call UGI at 800-276-2722 immediately from a safe location if you damage your meter or smell natural gas around it.

Natural Gas Meter Safety Tips

UGI personnel must be able to easily access your meter to perform functions such as meter readings, periodic safety checks and routine maintenance, as well as manage critical tasks in an emergency.

To help ensure that your meter functions properly, safely, and dependably, please follow these important tips:

If You Have An Indoor Meter:
  • Keep the area surrounding the meter clear of boxes, furniture, shelves, etc.

  • Do not build walls or paneling that obstructs access to the meter.

  • Never hang, or lean anything, against a meter.

  • Instruct children not to climb on or play near a meter.

If You Have An Outdoor Meter:
  • Keep meter clear of any landscaping that obstructs access or visibility. Shrubs and plants should trimmed regularly

  • Do not build decking or fencing that blocks access to the meter.

  • Instruct children not to climb on or play near a meter.

  • In winter, carefully clear ice and snow from the meter, as well as from any appliance exhaust vents. Never use a snow blower or plow around a meter. Shovel the immediate area carefully by hand.

  • If snowfall is deep, please clear a safe path to the meter.

Natural Gas Meter Relocation and Placement

Some UGI customers have meters located inside their homes or businesses. The Pennsylvania Public Utility Commission (PUC) has established regulations (52 Pa. Code §59.18) designed to enhance gas safety by requiring “meters and regulators must be located outside and above ground.” However, the PUC’s rules permit gas utilities to consider not relocating a gas meter to an outside location under certain conditions.

Relocating meters from inside a home or business to an outside location enhances safety, access and customer convenience. Outside meter locations allow UGI to shut off gas more quickly in the event of an emergency and to periodically inspect and service meters without inconveniencing customers.

If you received notification that your meter will be moved from a position inside your home or business to an outside location, and you’d like UGI to reconsider the decision, you may submit a meter relocation reconsideration request below. Individuals who reside in a federally designated historic area can contact UGI to discuss meter location. 

Prevent Illegal Tampering:

It is dangerous to tamper with utility meters, wires, and gas lines. Tampering puts innocent people at risk for injury or property damage. It is against the law and could result in a fine and/or prison time. Stealing energy increases costs to everyone.

Call UGI immediately at 800-276-2722 if you know where there is meter tampering or service theft. UGI will keep your report confidential. Your effort could save people from harm.