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Contact Us

Customer Service

Mon. - Fri. / 8AM - 5PM

800-276-2722 customerservice@ugi.com

Switch to Natural Gas

Mon. - Fri. / 8AM - 5PM

800-276-2722 (Option 4) gasconversion@ugi.com

Understand Your UGI Bill

Payments & Billing > Understand Your UGI Bill

To help understand your UGI bill, we have noted key items to review related to your account and billing:

1. Your Account Number

We need this number to access your account when you call us.

2. How to Contact UGI

You can call, email or mail us with questions regarding your bill or service.

3. Next Scheduled Reading

Your next UGI meter reading will occur on this date.

4. Meter Reading

Your usage for the current billing period. Natural gas is shown in CCFs (1 CCF = 100 cubic feet of gas) and electric in kWh.

5. Price to Compare

Compare this price to those of alternate energy suppliers.

6. Messages

Get important notes from UGI related to programs such as budget billing and “GET Gas.”

7. Due Date and Amount Due

Amount currently owed to UGI and date payment is due.