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Buckhorn/Fernville Natural Gas Outage

12 Sep 2011

Bloomsburg, PA (September 12, 2011) – UGI Utilities, Inc., crews have begun repairs to a gas line – serving 268 UGI Penn Natural Gas customers – severed Thursday when flood waters and erosion washed away a telephone pole, which damaged the line as it uprooted.

UGI was unable to start work until flood waters receded to a safe level. The severed line serves customers in the Buckhorn and Fernville areas, as well as the Columbia Mall commercial district.

Because of the extensive damage to the line, located near a bridge between Bloomsburg and Fernville, it is expected that repairs and restoration of gas service will not be completed until late in the week.

Approximately 70 of these customers are also affected by significant flooding. Assessment of flood damage to equipment may be necessary before service is restored.

The following steps will be necessary to restore natural gas service to homes in the area:

  • UGI crews will need access to homes in which gas meters are inside. If there is no flood damage to gas equipment, UGI crews will enter your home and restore service.
  • If there is customer-owned equipment damage and your meter has not been turned off, please call UGI at 1-800-276-2722 and crews will respond promptly to shut down your meter. Homeowners should then contact a qualified HVAC contractor to repair the equipment. After the equipment is repaired, please contact UGI to restore gas service

UGI thanks customers for their patience and apologizes for the inconvenience.

UGI Penn Natural Gas is a wholly owned subsidiary of UGI Utilities, Inc. UGI Penn Natural Gas serves approximately 160,000 customers in 13 counties throughout northeastern and central Pennsylvania, including customers in and around Scranton, Wilkes-Barre and Williamsport. Additional information about UGI’s Penn Natural Gas is available at www.ugi.com.