Wilkes-Barre, PA (September 9, 2011) – The remnants of Tropical Storm Lee created flood levels higher than those caused by Hurricane Agnes in 1972 in parts of UGI’s Electric Service area, affecting multiple substations and initially causing electric outages to approximately 7,000 customers.
UGI operations crews had successfully restored service to all except individual homes and businesses affected by flood-related damage. However, due to debris hitting a power line feeding the borough of Macanaqua at approximately 11:15 a.m., about 800 customers are currently without power. UGI is currently assessing the damage and establishing a timeframe for restoration.
Because of the flood damage to UGI’s electric infrastructure, service has been restored to the general service area through secondary systems. UGI has been able to restore service with temporary repairs while full restoration of the system continues. Therefore, UGI asks all its customers to conserve electricity, especially in the next 24 hours, while we repair substation damage and fully restore the electric system infrastructure. Customer conservation will assist UGI in avoiding additional outages.
If an additional outage does occur and a customer is without power tonight, UGI recommends they seek shelter at one of the shelters organized by the Emergency Management Agency. Please use the contact number to verify that space is available (all numbers are 570 area code):
UGI thanks all of its customers for their patience and assistance during this difficult and challenging time. Please be assured we are restoring our system as quickly as floodwaters recede and allow us to do so.
Safety is a priority at UGI. We remind customers and community members to always avoid downed power lines and stay away from any electrical equipment that is partially or totally submerged in water. In the event of an electrical emergency, customers are advised to contact UGI Electric immediately.
Information about natural gas system outages will be provided in a separate release.
UGI Electric is a division of UGI Utilities, Inc., which is a wholly-owned subsidiary of UGI Corporation, based in Valley Forge. Additional information about UGI Electric is available at www.ugi.com.