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Public Service Announcement – Flooding/Gas Outages

09 Sep 2011

Wilkes-Barre, PA (September 9, 2011) – UGI Utilities, Inc., crews, as a result of severe flooding, shut down natural gas service Friday morning to approximately 4,200 Penn Natural Gas and Central Penn Gas customers in Wilkes-Barre and surrounding areas.

This includes 500 customers in West Pittston, 1,700 in Wilkes-Barre, Forty Fort and Kingston, 450 in Williamsport, 675 in Selinsgrove and Sunbury, 800 in Bloomsburg and more than 100 scattered throughout other areas.

Please be advised that emergency management personnel have not allowed entry to Wyoming Valley homes that have been evacuated. When re-entry is permitted, likely sometime this weekend, UGI will dispatch an employee team to the area to begin restoring gas service.

At that time, UGI crews will require residents to provide access to homes in which gas meters are inside. If there is no flood damage to gas equipment, UGI crews will enter your home and restore service. If there is customer-owned equipment damage and your meter has not been turned off, please call UGI at 1-800-276-2722 and crews will respond promptly to shut down your meter. Homeowners should then contact a qualified HVAC contractor to repair the equipment. After the equipment is repaired, please contact UGI to restore gas service.

UGI Penn Natural Gas is a wholly owned subsidiary of UGI Utilities, Inc. UGI Penn Natural Gas serves approximately 160,000 customers in 13 counties throughout northeastern and central Pennsylvania, including customers in and around Scranton, Wilkes-Barre and Williamsport.

UGI Central Penn Gas, Inc. is a wholly owned subsidiary of UGI Utilities, Inc. UGI Central Penn Gas serves approximately 76,000 customers in 35 counties in eastern and central Pennsylvania, including customers in and around Bedford, Clearfield, Coudersport, Hamburg, Huntington, Lewistown, Lock Haven, Fryburg, Lehighton, Oxford, Pittston, Pottsville, Port Allegany, Shamokin, Shippensburg, Stroudsburg, Troy, Waynesboro and Wellsboro. Additional information about UGI Penn Natural Gas and UGI Central Penn Gas is available at www.ugi.com.