Sign in to Your Account

Remember Me

Forgot User ID | Forgot Password
Other Login Problems

Snow Clean Up Safety Tips for Natural Gas Customers

Reading, PA (December 14, 2007) – The clean up from a winter storm presents many challenges and potential safety hazards. With the forecast calling for a winter storm this weekend, UGI is urging all residential and commercial customers to follow these tips to help keep gas equipment working reliably and safely:

• Clear snow and ice from any furnace or equipment vents on the sides of your home or building. Do not allow large snow piles or drifts to block the vents. A clear vent provides the necessary airflow for proper operation of fuel burning equipment. Blocked vents can lead to equipment failure or a dangerous build up of carbon monoxide gas.

• Please provide a clear path to your gas meter to allow UGI personnel to access your meter quickly and safely if necessary. Use caution when plowing or snow blowing near a gas meter. Hand shovel the area closest to the meter and carefully clear ice and snow from the meter itself. If you suspect that you have damaged a gas meter or pipe, call UGI immediately at 1-800-609-4844.

• Remember that a power outage will affect furnace blowers and newer heaters with electronic ignitions. If your heater does not relight when power returns, turn the unit off for a moment, then back on. If it still does not light, call for service.

• Finally, if you smell gas, call UGI at 1-800-609-4844. If the odor is strong, leave the building immediately. Do not turn on or off any electrical switches or lights. Leave the door open on your way out and call UGI from outside the building. UGI’s service technicians are available 24-hours a day, every day for emergency service.

UGI’s Gas Division is headquartered in Reading, PA and serves 315,000 customers in 15 Southeastern Pennsylvania counties. Additional information about UGI’s Gas Division is available online at www.ugi.com.

Posted in