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UGI Completing Service Restoration Efforts in Wilkes-Barre Area

23 Dec 2015

UGI is expected to restore natural gas service to the remaining customers impacted by an outage in Wilkes-Barre today and will be returning to normal operations.

UGI crews will continue efforts to restore heating, hot water heating and other appliances on a house-by-house basis. UGI reminds customers in the affected area that Company crews will need to gain access to affected homes until their service is fully restored.

UGI will operate its temporary Customer Contact Center at 450 Empire Street, Wilkes-Barre for customers affected by this incident through 6 p.m. Wednesday. Beginning Thursday, customers with inquiries are asked to contact the UGI Call Center at 1-800-276-2722.

UGI reminds customers that under no circumstances should they attempt to turn their natural gas service back on their own.

UGI would like to thank the Wilkes-Barre Fire Department, particularly the South Station, for their support and assistance during this incident.

UGI thanks all affected customers for their patience and understanding as crews restored natural gas service to the area.