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UGI Customers Without Gas Service Urged to Contact 1-800-UGI-WARM

09 Dec 2011

Reading, PA (December 9, 2011) – As the winter season and increasingly colder temperatures draw near, customers who are experiencing bill-payment difficulties or who have had their gas turned off for non-payment are urged to contact UGI promptly to discuss payment arrangements and receive information on the assistance programs that may be available to them so that they can be reconnected.

Low Income Home Energy Assistance Program (LIHEAP) grants, which do not need to be repaid, help customers with limited or fixed incomes pay their heating bills, repair or replace a heater and avoid utility service shut off.

In addition, qualified low-income customers may receive grants from UGI’s hardship funds, reduced bills based on a percentage of income, or free home weatherization services.

The Customer Assistance Program (CAP) offers a monthly payment based on a percentage of your household gross income, household size and usage at the property.

The Low Income Usage Reduction Program (LIURP), or Weatherization, offers free energy conservation measures to high usage, low-income households to help make energy bills more affordable.

The Operation Share Fuel Fund is a 501(c)(3) non-profit organization operated by UGI Utilities that provides cash grants to those who are having difficulty paying their winter heating bills. Eligibility for Operation Share grants is based on income, unemployment, disability, or a serious illness or death of the household’s main income provider.

For more information on energy assistance eligibility and to discuss payment arrangements, customers should call UGI at 1-800-UGI-WARM (1-800-844-9276). Hearing-impaired customers are asked to call 1-800-654-5988.

UGI is a natural gas and electric utility company that serves nearly 630,000 customers. Additional information about UGI Utilities is available at www.ugi.com. Follow us on Facebook: www.facebook.com/ugiutilities or Twitter: www.twitter.com/ugi_utilities.