UGI Electric Continues to Work to Restore Service to Customers Affected by Storm – Update: 4:00 p.m.
20 May 2019
UGI Electric and contractor crews continue to work to restore power to approximately 1,300 customers who remain without power due high winds and severe thunderstorms that crossed through the area Sunday evening. Originally, approximately 3,500 customers lost power as a result of the storms.
The current outages are a result of more than 70 individual incidents. UGI has requested mutual aid from other utilities to expedite repairs, and approximately two dozen additional lineman and support personnel are expected to arrive by early evening.
UGI hopes to have nearly all customers restored to service by the end of the day Tuesday. Some isolated cases are expected to be completed on Wednesday.
More information on the communities and numbers of affected customers impacted by the storm, can be found at www.ugi.com/outages.
If you are a residential customer with special needs and have an emergency, please contact your regional 911 center. Special needs customers calling UGI to report an outage should identify themselves to the customer service representative. UGI can provide information to assist you in connecting to your local 911 center. You can contact UGI at (800) 276-2722.
If you use a generator during an outage, please make sure it is used safely by following the manufacturer’s instructions on proper venting and operation.
UGI Utilities – Electric Division serves 62,000 customers in portions of Luzerne and Wyoming counties. Additional information about UGI’s Electric Division is available online at www.ugi.com.