UGI Electric Restores Service to Customers and Stands Down Response Team
12 Jul 2014
Wilkes-Barre, PA (July 12, 2014 – 7:30 p.m.) – UGI – Electric Division has restored service to customers who experienced storm-related outages on July 8. At the height of the outage, more than 15,000 customers were without electric service.
At this time, UGI is standing down its Electric Division response team. UGI – Electric Division has returned to normal operations. UGI thanks its customers for their patience as crews restored power in communities affected by this historic storm. Earlier today, UGI released the contractor crews released from Northeast Utilities, FirstEnergy Corporation and PPL Electric Utilities. UGI thanks the skilled and dedicated crews from I.B. Abel, MTV Solutions and Riggs Distler, and J. Wm. Foley for their outstanding work in restoring service to affected UGI customers.
UGI crews will continue to manage spot service outages. UGI asks any customers who are without power and do not have a UGI – Electric Division crew working at their location to immediately call 800-276-2722.
If you are a residential customer with special needs and have an emergency, please contact your regional 911 center. Special needs customers calling UGI to report an outage should identify themselves as such to the customer service representative. UGI can provide information to assist you in connecting to your local 911 center.
Safety is a priority at UGI. We remind customers and community members to always avoid downed power lines and stay away from any electrical equipment that is partially or totally submerged in water.
Customers interested in additional information about UGI’s storm response can visit the UGI website at www.ugi.com/outages; on Facebook atwww.facebook.com/ugiutilities; or Twitter atwww.twitter.com/ugi_utilities.
UGI Electric is a division of UGI Utilities, Inc., which is a wholly-owned subsidiary of UGI Corporation, based in Valley Forge. Additional information about UGI Electric is available at www.ugi.com.