“Call Before You Dig” on National 811 Day | UGI Utilities
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UGI Encourages Homeowners and Contractors to Work Safely and “Call Before You Dig” on National 811 Day

10 Aug 2022

August 11 is designated as National 811 Day and residents are reminded to work safely and “Call Before You Dig” when planning home or business construction projects. This simple practice will help keep individuals safe and prevent damage to underground facilities.

National 811 Day is an annual initiative led by the U.S. Department of Transportation’s Pipeline and Hazardous Materials Safety Administration (PHMSA) to encourage the practice of safe digging in communities by calling 811, a nationwide toll-free number, before any excavation project.

Pennsylvania law requires excavators to call 811 prior to using power equipment for digging projects, including minor projects such as landscaping. UGI reminds all individuals doing excavation work to call 811 at least three business days before starting a digging project in order to have underground utilities marked.

There is no charge to homeowners to locate underground utility facilities.

“Every digging project, no matter how large or small, warrants a call to 811,” Tim Angstadt, UGI Vice President of Operations, said. “Calling 811 before you dig is the law.”

Examples of projects that require an 811 call include installing a mailbox or fence, building a deck, and planting trees or shrubs. After receiving a call, the 811 center notifies the appropriate utility companies of the location of the planned excavation. Utility companies then send out professional locators to mark the approximate locations of underground lines with flags or paint.

Historic trends collected by UGI indicate that a significant amount of weekend damage to Company facilities can be attributed to projects that did not utilize 811 before digging. Homeowners planning a weekend digging project must call 811 by the Tuesday prior to the weekend to meet 811 requirements.

“Third-party excavation damage is the leading cause of natural gas pipeline damage involving death or serious injury,” Angstadt said. “Striking a utility service line can cause personal injury, property damage and utility service outages that inconvenience communities.  In addition, persons responsible for striking unmarked utility lines may also face the costs of repairs and fines.

“National 811 Day provides us with an opportunity each year to remind homeowners and contractors to call 811 before digging to prevent the risk of striking an underground utility line,” Angstadt concluded.

UGI also encourages those engaged in construction or home improvement projects to “look up and live” to avoid overhead electric wires and other overhead facilities, including phone, internet, and cable lines.

“As a utility company that also provides electric service to customers, we take this opportunity to make customers aware that damage and potential injury can be avoided by noting the location of overhead power lines,” Eric Sorber, UGI Vice President and General Manager, Electric Division.

For more information about safe digging practices and excavation safety, visit the UGI website at www.ugi.com/811or the 811 website at www.call811.com.

UGI Utilities is headquartered in Denver, Pennsylvania and serves more than 730,000 customers in 45 Pennsylvania counties and one county in Maryland. Customers interested in additional information visit the UGI website at www.ugi.com; on Facebook at www.facebook.com/ugiutilities; Twitter at www.twitter.com/ugi_utilities.