Strong summer storms are currently impacting residents in the UGI Electric Division service area. Summer storms, with associated strong winds and lightning, are a frequent cause of power outages. UGI encourages residents to take a few minutes to prepare for storm-related power outages.
First, keep UGI’s phone number handy in case you experience a power outage. Customers experiencing a service interruption should call UGI at 800-276-2722 to report the loss of electric service.
UGI also recommends customers with special needs make appropriate arrangements in advance, including:
- If you depend on medical equipment for life-support, UGI recommends that you check your back-up power supply regularly or arrange to stay with family or friends.
- If you use a generator during an outage, please make sure it is used safely by following the manufacturer’s instructions on proper venting and operation. Generators should be periodically inspected for proper operation.
In addition, you may want to check your home and surrounding property to address any potential problems. For example:
- Check trees on your property – Loss of bark, exposed roots or dead wood may be signs of disease. Trim back tree branches touching the roof or siding of your home or property. Consider putting a wide ring of mulch around the tree trunk to protect the roots from lawn mowers. Downed trees are a major cause of power outages.
- Check your roof and basement – Inspect the roof for any missing shingles and make sure to clean out your gutters. Inspect your basement for cracks. Consider installing a battery-powered sump pump as a second pumping system. This will give you twice the capacity when both are working, and keep your basement dry if and when the main pump fails.
- Check your windows and drains– Consider reinforcing windows with storm shutters. A French drain around the foundation of your home or property will divert water away from your house.
UGI also urges customers to create and maintain an electric outage emergency kit, which should include the following items:
- Bottled water (one gallon per person per day);
- Non-perishable food that require no heating and a hand-operated can opener;
- Flashlights and fresh batteries (use battery powered flashlights and lanterns rather than candles to minimize the risk of fire);
- Battery-powered radio or television and extra batteries; a land line phone with cord (Cordless phones require electricity to operate);
- Battery-powered or windup alarm clock;
- Blankets, bedding, or sleeping bags and a change of clothes;
- First Aid Kit and prescription medications;
- Power pack to charge your cell phone.
- Special items for infants, the elderly or family members with special needs;
- Pet supplies;
- Extra set of car keys and house keys;
- Emergency Services and UGI telephone numbers.
UGI is staffed to deal with any service interruptions as quickly as possible.
Additional information on electric outages can be found at www.ugi.com/outages.
UGI Utilities – Electric Division serves 62,000 customers in portions of Luzerne and Wyoming counties.