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UGI Experiencing Loss of 800 Phone Service – Alternate Emergency Call Number Provided

03 Sep 2015

READING, PA, September 3, 2015 – Due to a provider issue, UGI Utilities has temporarily lost 800 phone service.

Because of this outage, UGI’s regular phone numbers for UGI Gas, UGI Penn Natural Gas, and UGI Electric (800-276-2722) are not functional at this time.  The regular number for UGI Central Penn Gas (800-652-0550) is also not functional at this time.

UGI’s Call Center is in operation. During this situation, UGI is only accepting emergency phone calls.

Please use the following number to contact UGI if you smell gas in your home or business, or if you are experiencing an electric outage in UGI’s electric service territory:

610 624-5859

If you are experiencing difficulty reaching UGI, please contact your local 911 emergency center.

UGI will provide an update on this 800 number outage as information is available.

Customers and individuals who smell an odor of gas should leave the building and call UGI or 911 from an outside phone. If you have a downed electric power line, avoid the area and contact UGI.

Customers are urged to contact UGI at a later time for any non-emergency phone calls. We apologize for any inconvenience.

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