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UGI Is Prepared for Storm Response – Company Urges Residents to Prepare for Potential Power Outages

06 Mar 2018

Current weather predictions indicate a winter storm has the potential to impact the UGI Electric Division service area as early as Tuesday evening, March 6 into Wednesday, March 7. The storm could bring snowfall and damaging winds. This will be the second storm to impact the UGI Electric Division service area within a week.

Storm conditions may result in downed power lines and potential electric power outages. UGI has mobilized its Storm Response Team and is closely monitoring, planning and preparing for a potential outage situation. UGI Electric Division will be fully staffed and will respond to power outages and work to restore service as quickly as possible. UGI Electric Division customers are advised to call UGI at 800-276-2722 if an electric service outage occurs.

Customers who depend on medical equipment for life-support are urged to prepare a back-up power supply or to make arrangements to stay with family or friends.

Should an outage occur, residential customers with special needs and who are experiencing an emergency should contact the regional 911 center. Special needs customers who call UGI to report an outage are asked to identify themselves to the customer service representative. UGI will provide information and assistance in connecting special needs customers to the local 911 center.

UGI Electric Division customers who plan to use a generator during an outage, are asked to make sure the equipment is used safely and to follow the manufacturer’s instructions on proper venting and operation.

UGI also recommends customers prepare for an emergency by creating an emergency outage kit, including the following items:

  •      Flashlights and fresh batteries (use battery powered flashlights and lanterns rather than candles to minimize the risk of fire)
  •  Battery-powered radio or television and extra batteries
  •  Land line phone with cord (Cordless phones require electricity to operate)
  •  Battery-powered or windup alarm clock; a supply of bottled water (one gallon per person per day)
  •  Non-perishable foods that require no heating
  •  Hand-operated can opener
  •  Blankets, bedding, or sleeping bags and a change of clothes
  •  Prescription medications
  •  First Aid Kit
  •  Special items for infants, the elderly or family members with special needs
  •  Pet supplies
  •  Extra set of car keys and house keys
  •  Emergency Services and UGI telephone numbers.

Additional updates will be available on an ongoing basis at www.ugi.com/outages; on Facebook at www.facebook.com/ugiutilities; Twitter at www.twitter.com/ugi_utilities. For those who do not have Internet access, updates and news will also be provided to local media outlets, including newspapers and radio. If you would like to sign up to receive e-mail messages regarding power outages and restoration updates, please go to www.ugi.com/outages and click on “UGI Electric Customers” under “Sign up for Outage Updates via E-mail.” Next, enter your name and e-mail, and click submit. Please note: Customers and non-customers alike can use this service.

UGI Utilities – Electric Division serves 62,000 customers in portions of Luzerne and Wyoming counties. Additional information about UGI’s Electric Division is available online at www.ugi.com.