UGI Utilities, Inc. has launched a Mobile Bill Pay App that makes it easier for UGI customers to manage their utility account from their smartphone.
The UGI Mobile Bill Pay app includes three main features to help customers view, manage and pay their UGI bills. In addition, the app provides easy access to UGI customer care if necessary.
Customers who already have online e-billing profiles with UGI can take advantage of the enrolled-only features of the app, including current and historical bills, system messages, payment history, answers to frequently asked questions, and the ability to make payments using existing payment profiles.
Customers use the same credentials to access the enrolled-only portion of the app that are used to access UGI’s full featured desktop site.
If a customer is not currently enrolled in UGI’s online billing system and would like to make a one-time payment against the most recent bill without logging in, a one-time on-demand payment feature is available. To make a payment using this feature, simply provide your UGI account number and your payment account information using one of the supported payment methods.
Currently, the enrollment, payment profile management and recurring payment management features are currently only available through UGI’s website.
The UGI Mobile Pay App is available for both Apple and Android systems on the iTunes App Store or the Google Play Store.
“Our goal is to provide our customers with a simple, easy user experience,” Robert R. Stoyko, UGI vice president of marketing and customer relations, explained. “Our Mobile Bill Pay App is based on feedback from our customers about how they want to receive information and manage their account.”
UGI Utilities has headquarters in Reading, Pennsylvania and serves 660,000 customers in 45 Pennsylvania counties and one county in Maryland. Customers interested in additional information visit the UGI website at www.ugi.com; on Facebook at www.facebook.com/ugiutilities; Twitter at www.twitter.com/ugi_utilities.
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