UGI Penn Natural Gas to Decrease Natural Gas Rates December 1, 2012
Looking to start, stop, or transfer natural gas or electric service? Submit an online request form.
Emergency Information
Have an Emergency?

Smell gas or have a power outage?

Please call us at


UGI Penn Natural Gas to Decrease Natural Gas Rates December 1, 2012

29 Nov 2012

Reading, PA (November 30, 2012) – UGI Penn Natural Gas (UGI PNG) announced today that its purchased gas cost rates will decrease on December 1, 2012 due to continued lower wholesale natural gas costs. As a result, the average residential heating customer’s bill will decrease approximately 1.0 percent, from $94.33 to$93.42 per month.

With this decrease, the average monthly bill for customers will be 40% lower than it was on June 1, 2008. UGI PNG most recently decreased rates by 4.5% on March 1, 2012 and also by 9% on December 1, 2011.

“We’re pleased to pass on this additional natural gas cost reduction to our customers,” said Vicki O. Ebner, Senior Vice President, Customer and Government Relations. “We are especially pleased to see this reduction in purchased gas costs at a time when our economy is beginning to expand and demand for energy is increasing.”

By law, utilities cannot earn a profit on the natural gas commodity portion of a customer’s bill. They are required to pass the cost of the natural gas they purchase directly through to customers without any markup.  Purchased gas cost rates may be adjusted quarterly.

Natural gas is an extremely clean fuel, with significantly lower carbon emissions than oil or electric, but conserving energy is both good for the planet and can help reduce household bills.

Customers with a limited or fixed income are encouraged to call UGI PNG at 1-800-UGI-WARM (844-9276) to determine if they are eligible for one of several energy assistance programs.  Finally, any customer who is behind on their gas bills should contact UGI PNG 1-800-276-2722 as soon as possible to discuss a payment arrangement.

UGI Penn Natural Gas is a wholly owned subsidiary of UGI Utilities, Inc.  UGI Penn Natural Gas serves approximately 160,000 customers in 13 counties throughout northeastern and central Pennsylvania, including customers in and around Scranton, Wilkes-Barre and Williamsport.    Additional information about UGI’s Penn Natural Gas is available at