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UGI PNG to Decrease Natural Gas Rates 4.5% on March 1

29 Feb 2012

Wilkes-Barre, PA (February 29, 2012) – UGI Penn Natural Gas (UGI PNG) announced
today that its purchased gas cost rates will decrease on March 1, 2012 due to lower
wholesale natural gas costs. As a result, the average residential heating customer’s bill
will decrease approximately 4.5 percent, from $98.83 to $94.42 per month. With this
decrease, the average monthly bill for customers will be more than 40% lower than it
was 4 years ago.

According to Vicki O. Ebner, Senior Vice President, Customer & Government Relations,
“Continued lower natural gas prices supported by the introduction of Marcellus Shale
gas into the market has helped create additional savings that we are pleased to be able
to pass on to our customers. The lower market price and reduced price volatility are
adding to the value of choosing natural gas for homes and businesses.”

By law, utilities cannot earn a profit on the natural gas commodity portion of a customer’s
bill. They are required to pass the cost of the natural gas they purchase directly through
to customers without any markup. Purchased gas cost rates may be adjusted quarterly.
Natural gas is an extremely clean fuel, with significantly lower carbon emissions than oil
or electric, but conserving energy is both good for the planet and can help reduce
household bills.

“Natural gas is an efficient and affordable energy source, but we continue to urge
customers to take steps to use energy wisely and increase efficiency whenever
possible,” Ebner stated. Customers with a limited or fixed income are encouraged to call UGI PNG at 1-888-276-2722 to determine if they are eligible for one of several energy assistance programs. Finally, any customer who is behind on their gas bills should contact UGI PNG as soon as possible to discuss a payment arrangement.

UGI Penn Natural Gas, headquartered in Wilkes-Barre, Pennsylvania, is a wholly owned
subsidiary of UGI Utilities, Inc. UGI Penn Natural Gas serves approximately 158,000
customers in 13 counties throughout northeastern and central Pennsylvania. For more
information, visit www.ugi.com, or follow us on Facebook at
www.facebook.com/UGIUtilities, Twitter at www.twitter.com/UGI_Utilities and UGI’s blog,
“UGI Connection”: http://blog.ugi.com.