READING, PA – December 5, 2014 – UGI Penn Natural Gas (UGI PNG) personnel are still on-site attempting to enter customer homes to restore service in the 300 and 400 blocks of Smith Street in Dunmore. UGI PNG personnel will be in Dunmore throughout the afternoon on Friday to complete service restoration to affected customers.
Crews are going door-to-door to turn-on service and re-light appliances. UGI PNG urges customers to have an individual on the property able to allow UGI PNG personnel to enter the premises and perform the re-light process. If a customer is not home, UGI PNG will leave a card on the door providing contact information.
Customers who cannot be at home and need to communicate special access instructions to UGI PNG are asked to the Company’s Contact Center at 1-800-276-2722.
UGI PNG reminds customers that under no circumstances should they attempt to turn on their own natural gas service. Customers are reminded that if they smell gas they should immediately leave the building and call UGI PNG at 1-800-276-2722 from a safe location.
UGI PNG thanks customers for their continuing patience and understanding as the Company works through the final stages of the natural gas service restoration process.
UGI Utilities, Inc. is a natural gas and electric utility company that serves approximately 660,000 customers. General information about UGI Utilities is available at www.ugi.com on Facebook at www.facebook.com/ugiutilities or Twitter: www.twitter.com/ugi_utilities.
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