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UGI Responding to Power Outages

13 Apr 2020

UGI Utilities, Inc. – Electric Division (UGI) is currently responding to 29 incidents in multiple communities across the Company’s service territory that have caused power outages for more than 900 customers caused by a storm system that has brought high winds and heavy rain to the area.

Weather forecasts for later today indicate the probability of continued gusty winds and rain that could impact additional UGI Electric customers.  Strong winds and rain can also result in downed power lines.

Should you experience a power outage, please call UGI at 800-276-2722.

UGI Electric customers who depend on medical equipment for life-support are urged to ensure a back-up power supply is available.  If no reliable back-up power is available, UGI recommends these customers make arrangements to stay with family or friends.

Residential customers with special needs who experience an emergency are urged to contact the local 911 center. Special needs customers calling UGI to report an outage should identify themselves to the customer service representative. UGI can provide information to assist you in connecting to your local 911 center.

If you use a generator during an outage, please make sure to operate it safely by following the manufacturer’s instructions on locating the generator and on proper venting.

If you see downed power lines, stay away from them and call UGI Electric as soon as possible. Always presume lines are energized and dangerous no matter what they look like. Coming in contact with a power line (or object it is touching) can result in serious injury or death.

UGI is fully staffed and is responding to power outages as quickly as possible.

If an outage does occur, information updates will be available on an ongoing basis at www.ugi.com/outages; on Facebook at www.facebook.com/ugiutilities; and Twitter at www.twitter.com/ugi_utilities. For those who do not have Internet access, updates and news will also be provided to local media outlets, including newspapers and radio.

UGI Utilities – Electric Division serves 62,000 customers in portions of Luzerne and Wyoming counties. Additional information about UGI’s Electric Division is available online at www.ugi.com.

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