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UGI Restores Service to Coplay/Whitehall Area Customers Affected by Natural Gas Outage

25 Jan 2013

Response Team Stands Down, Company Returns to Normal Operations

UGI – Gas Division has restored service to all heating customers who experienced a natural gas outage due to an issue with a UGI regulator station. Nearly 1,000 customers were affected by this outage in the Borough of Coplay and Whitehall Township.

Only a handful on non-heating customers remain without natural gas service and UGI continues to make efforts to contact these customers and restore service.

At this time, UGI is standing down its Coplay/Whitehall Township response team, and has returned to normal operations.  UGI asks any customers who are still without service and to call 800-276-2722. Under no circumstances should a customer attempt to turn on their natural gas service on their own.

UGI thanks its customers for their patience and cooperation as crews restored natural gas service to those affected by this outage.

In addition, UGI would like to thank the many municipal officials and emergency personnel and volunteers who assisted the company and our customers during this outage. Specifically, UGI would like to acknowledge the efforts of the following:

  • Mayor Joseph Bundra and the Coplay Borough, including the support of the police department;
  • Mayor Edward Hozza and the Township of Whitehall including the support of the police department;
  • The American Red Cross, Greater Lehigh Valley Chapter;
  • The Lehigh County Emergency Management Agency;
  • The Lehigh Valley Animal Response Team.

Customers interested in additional information can visit the UGI website at ugi.com; on Facebook at facebook.com/ugiutilities; or Twitter at twitter.com/ugi_utilities.

UGI – Gas Division is a division of UGI Utilities, Inc., which is a wholly-owned subsidiary of UGI Corporation, based in Valley Forge. Additional information about UGI Electric is available at ugi.com.