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UGI Urges Eligible Customers to Apply for Energy Assistance Grants

25 Oct 2016

READING, PA – UGI encourages eligible natural gas and electric customers to apply for federal Low Income Home Energy Assistance Program (LIHEAP) funds to help cover the cost of heating their home this winter.

LIHEAP grants help customers with limited or fixed incomes pay their heating bills, repair or replace a heater, avoid utility service shut off, and assist in restoring a terminated service. LIHEAP grants do not need to be repaid. Customers interested in applying for LIHEAP should contact UGI. Company representatives will provide customers with information on the application process and eligibility requirements, and also provide assistance in completing and submitting the required forms.

Last winter, qualifying UGI natural gas and electric customers received cash grants from LIHEAP totaling approximately $9.5 million. More than 31,000 UGI customers received LIHEAP grants.

This year, the Commonwealth of Pennsylvania has approved additional supplemental payments for customers in vulnerable households. Residences with children under five years old, or with adults over 60 years of age, may qualify for supplemental payments.

LIHEAP funds are limited and available on a first-come, first-serve basis to qualifying customers. The program opens November 1, so UGI urges customers to apply as soon as possible. For more information on LIHEAP, customers should call UGI at 1-800-UGI-WARM (1-800-844-9276).

To qualify for LIHEAP funds, a customer must provide: proof of income; a recent heating bill; and the name, birth date and Social Security number for each person in the household. Income eligibility for LIHEAP is:


In addition to providing information and support regarding LIHEAP, UGI offers several assistance programs to customers experiencing difficulty paying utility bills. Qualifying low-income customers may receive grants from Operation Share, UGI’s hardship fund; reduced bills based on a percentage of the customer’s income, information on payment arrangements, and free home weatherization services. Customers interested in more information regarding these programs are encouraged to contact UGI.

UGI Utilities’ headquarters is located in Reading, Pennsylvania. The utility serves more than 680,000 natural gas and electric customers in 45 counties in Pennsylvania and one county in Maryland. Additional information about UGI is available at www.ugi.com, on Facebook at www.facebook.com/ugiutilities or on Twitter at www.twitter.com/ugi_utilities