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UGI Urges Residents To Practice Energy Safety During Winter Storm

The winter storm is causing significant snow accumulation and drifting. UGI encourages residents to be “winter-wise” in practicing energy safety.

  • Clear any accumulation of snow or ice from the outside vents of your furnace or other natural gas appliances.  This allows air flow necessary for safe operation. Blocked vents can lead to a dangerous build-up of carbon monoxide.
  • If the snow is deep, clear the area around the gas meter, providing a path for UGI personnel who may require access.  Please work carefully around your gas meter.  Keep snow blowers and plows away from the gas meter.
  • Remember that an electric power outage will affect blowers and newer heaters with electronic ignitions.  If your gas heater does not relight when the power returns, turn the unit off for a moment, then back on.  If it still does not light, call a heating professional for service.
  • Be aware that UGI adds a harmless odorant, which smells like rotten eggs, to natural gas to help you detect a gas leak. If you smell natural gas, leave the building immediately, taking everyone with you. Do not use the phone, light a match, or switch anything on or off.  Leave the door open, and once clear of the area call UGI from your cell phone or neighbor’s home. UGI’s emergency response number is 1-800-276-2722.  UGI will send a service technician to investigate the odor immediately.  UGI emergency responders are available 24-hours a day, 365 days a year.  Your safety is always our top priority.
  • For your personal safety, stay indoors as much as possible. When outdoors, wear warm clothing and cover exposed skin. Use multiple layers to maintain warmth. Seniors should take extra care outdoors to avoid slips and falls from icy conditions.

UGI Utilities is a natural gas and electric utility with headquarters in Reading, Pennsylvania. UGI serves 670,000 customers in 45 Pennsylvania counties and one county in Maryland. Customers and community members are invited to visit the UGI website at www.ugi.com; our Facebook page at  www.facebook.com/ugiutilities; or follow us on Twitter at www.twitter.com/ugi_utilities.

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