Emergency Information
Have an Emergency?

Smell gas or have a power outage?

Please call us at


UGI’s 800-Number Phone Service Operational

25 Feb 2015

READING, PA, February 25, 2015 – UGI’s main 800-number has been restored and is now working.  

Customers experiencing an emergency can call UGI’s regular phone numbers for UGI Gas, UGI Penn Natural Gas and UGI Electric (800-276-2722).

Customers and individuals who smell an odor of gas are reminded they should leave the building and call UGI or 911 from an outside phone. If you have a downed electric power line, avoid the area and contact UGI.

Due to the increased call volume and wait times associated with the equipment issue experienced by our 800-number provider, customers who do not have an emergency are urged to consider calling on another day.

UGI thanks all customers for their patience while our carrier worked to resolve this 800-number phone line issue. We regret any inconvenience this phone outage may have caused.  

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