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UPDATE – UGI Electric Power Outage

06 Sep 2011

Reading, PA (September 6, 2011) – Despite dealing with difficult weather over the weekend, UGI Electric crews made considerable progress in restoring service to customers who lost power due to Hurricane Irene.

Less than 90 customers remain without service from the original 32,000 customers who lost power due to Hurricane Irene.

UGI thanks all of its customers for their patience during this difficult and challenging time. Please be assured that our crews worked around the clock to restore service as quickly as possible in the aftermath of the historic damage caused by this storm.

Today, Tuesday September 6, 2011 the Electric Division restoration teams will focus on restoring the remaining customers on the electric distribution network that are able to accept power. Teams will devote resources toward customer restoration in the following locations:

Mossville Road, Fairmont Township
Pine Creek Road, Fairmont Township
Bethel Hill Road, Fairmont Township
Goods Campground, Fairmount Township
Talcot Hill Road, Ross Township
Roaring Brook Road, Hunlock Township
Huntsville-Idetown Road, Lehman Township
Fern Ridge Road, Lehman Township
Swamp Road, Lehman Township
Mountain View Drive, Lehman Township
Shoultice Road, Lehman Township
Pioneer Avenue, Dallas Borough
Woodlawn Avenue, Dallas Borough
Route 309 Kunkle, Dallas Township
Campground Road, Dallas Township
Goodlegh Road, Dallas Township
Shawannise, Harvey’s Lake Borough
Boyle Street, Harvey’s Lake Borough
Oneida Hill, Harvey’s Lake Borough
Eighth Street, Franklin Township
Church Road, Kingston Township
Druid Hills, Kingston Township

UGI offers special bill payment services to customers who have been affected by the extended power outage, including extended payment arrangements.  Customers who may have difficulty paying their utility bill because of loss of work due to the power outage, or who may have an additional financial hardship due to the hurricane should contact UGI at (800) 276-2722.

The safety of our customers and employees is a priority at UGI. We remind customers and community members to always avoid downed power lines and stay away from any electrical equipment that is partially or totally submerged in water. In the event of an electrical emergency, customers are advised to contact UGI Electric immediately.

In addition, if you are aware of elderly people who are out of power and may need immediate assistance please contact UGI or call 911. Customers who are without electric service are  asked to ensure appliances are turned off or unplugged, water faucets and cooking controls are in the off position and other safety precautions have been taken should power be restored while you are not at home.

Customers should also be advised that UGI Utilities – Electric Division is responsible for the meter attached to your home and the service wire leading from the UGI pole to the top of a customer’s weatherhead, the point where electric service enters the residence.  If you have damage to electrical systems that are part of your home or residence, UGI crews are not authorized to repair customer-owned equipment and you may need an electrician. Please call (800)276-2722 for more information.

UGI Electric is a division of UGI Utilities, Inc., which is a wholly-owned subsidiary of UGI Corporation, based in Valley Forge. Additional information about UGI Electric is available at www.ugi.com.