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UPDATE – UGI Electric Power Outage

04 Sep 2011

Reading, PA (September 4, 2011) – UGI Electric crews continue to make significant progress restoring service to customers affected by Hurricane Irene. Approximately 421 customers remain without power.

At the height of the outage, more than 32,000 UGI Electric customers were without power. UGI crews and additional crews from out-of-state continue to work extended shifts throughout the weekend to restore power to the remaining affected customers.

While UGI’s goal is to have all customers restored by the end of the holiday weekend, a small number of difficult-to-reach customers and single customer outages will see the outage extend into next week.

Today, Sunday September 4, 2011 the Electric Division restoration teams will focus resources toward customer restoration primarily in the following locations.

Pleasant Valley, Fairmont Township
Bethel Hill, Fairmont Township
Patla Road, Ross Township
Green Valley Road, Ross Township
North Mountain, Ross Township
North Lake, Ross Township
Swamp Road, Lehman Township
Fedor Road, Lehman Township
Sutton Road, Lehman Township
Hanks Hollow, Fairmont Township
Meadow Road, Fairmont Township
Watertown Hill Road, Huntington Township
Cambra Corners, Huntington Township
Worden Avenue, Trucksville
Pioneer Avenue, Kingston Township
Stredney Road, Dallas Township
Staffer Street, Dallas Township
Shrine Acres, Dallas Township
Lake Louise Road, Franklin Township

UGI met with a number of customers that remain without service at Lake-Lehman Junior-Senior High School Saturday to discuss their concerns. UGI will update individual homeowners with an expected restoration date as we begin to address single home outages.

The safety of our customers and employees is a priority at UGI. We remind customers and community members to always avoid downed power lines and stay away from any electrical equipment that is partially or totally submerged in water. In the event of an electrical emergency, customers are advised to contact UGI Electric’s 24-hour emergency number, (800) 276-2722.

In addition, if you are aware of elderly people who are out of power and may need immediate assistance please contact UGI or call 911. Customers who are without electric service are  asked to ensure appliances are turned off or unplugged, water faucets and cooking controls are in the off position and other safety precautions have been taken should power be restored while you are not at home.

Customers should also be advised that UGI Utilities – Electric Division is responsible for the meter attached to your home and the service wire leading from the UGI pole to the top of a customer’s weatherhead, the point where electric service enters the residence.  If you have damage to electrical systems that are part of your home or residence, UGI crews are not authorized to repair customer-owned equipment and you may need an electrician. If you have any further questions, please call UGI at (800)276-2722.

UGI Electric is a division of UGI Utilities, Inc., which is a wholly-owned subsidiary of UGI Corporation, based in Valley Forge. Additional information about UGI Electric is available at www.ugi.com.