Emergency Information
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UPDATE – UGI Electric Power Outage

03 Sep 2011

Reading, PA (September 3, 2011) – UGI Electric crews continue to make progress restoring service to customers affected by Hurricane Irene.  At this point, service to over 32,000 customers has been restored.  Approximately 1,076 UGI Electric customers remain without power.

All crews, including personnel from out-of-state that arrived Friday, will continue to work extended shifts through the weekend to restore service to the remaining affected customers.

While UGI’s goal is to have all customers restored by the end of the holiday weekend, a small number of difficult-to-reach customers and single customer outages will see the outage extend into next week.

Today, Saturday, September 3, 2011 the UGI restoration teams will be focusing on a major project in Bethel Hill, as well as Pleasant Valley near Clearbook Lodge. The latter project is expected to go into tomorrow until it is complete.

UGI is supporting the American Red Cross and the Salvation Army in relief efforts to provide support to affected customers. The American Red Cross of Northeast and Northcentral Pennsylvania disaster services, in conjunction with Lake-Lehman School District and Luzerne County Emergency Management, is offering an emergency station at the Lake-Lehman Junior-Senior High School. It is open to everyone without power. Food and water is available, as well as showers and facilities to charge electronic equipment from 9 a.m. to 8 p.m.

UGI representatives will be available at Lake-Lehman Junior-Senior High School today (Saturday) from noon to 5 p.m. to address customer concerns and answer questions. In addition, beginning today, ice will be available at the same location.

The safety of our customers and employees is a top priority of UGI. We remind customers and community members to always avoid downed power lines and stay away from any electrical equipment that is partially or totally submerged in water.
To report a power outage or in the event of an electrical emergency, customers are advised to contact UGI Electric’s 24-hour emergency number, (800) 276-2722.

In addition, if you are aware of elderly people who are out of power and may need immediate assistance please contact UGI. Customers who are without electric service are  asked to ensure appliances are turned off or unplugged, water faucets and cooking controls are in the off position and other safety precautions have been taken should power be restored while you are not at home.

UGI Electric is a division of UGI Utilities, Inc., which is a wholly-owned subsidiary of UGI Corporation, based in Valley Forge. Additional information about UGI Electric is available at www.ugi.com.