Emergency Information
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UPDATE – UGI Electric Power Outage

02 Sep 2011

Reading, PA (September 2, 2011) – Approximately 1,757 UGI Electric customers remain without power due to extensive damage caused by Hurricane Irene.

Additional out-of-state crews have arrived to assist with UGI restoration efforts. All crews will continue to work extended shifts through the weekend to restore service to the remaining affected customers.

While UGI’s goal is to have all customers restored by the end of the holiday weekend, a small number of difficult-to-reach customers and single customer outages could see the outage extend into next week.

Today, Friday September 2, 2011 the Electric Division restoration teams will focus primarily on repairing spur and taps and restoring the electric distribution network, which will result in the restoration of service to the greatest number of customers. Below is a list of communities that will be the primary focus of restoration efforts today:

• Route 29, Noxen to Harvey’s Lake
• Stull Road, Noxen
• Leonard’s Creek Road, Wyoming County
• Circle Drive
• College Manor
• Grandview Avenue
• New Goss Manor
• Machell Avenue
• Ide Road
• North Mountain Road
• Old State Road
•  Lamoreaux Township
• Staub Road, Trucksville
• Carverton Franklin Township
• Ceases Terrace
• Lake Silkworth
• Lehman Township
• Callander Road
• Village Drive
• Hunlock Creek
• Pleasant Valley
• Bethel Hill
• Red Rock Corners
• Lake Joy
• Fairmont Township

UGI is supporting the American Red Cross and the Salvation Army in relief efforts to provide support to affected customers. The Wyoming Valley chapter of the American Red Cross, in conjunction with Lake-Lehman School District and Luzerne County Emergency Management, is offering an emergency station at the Lake-Lehman Junior-Senior High School. It is open to everyone without power. Food and water is available, as well as showers and facilities to charge electronic equipment from 9 a.m. to 8 p.m.

UGI representatives will be available at Lake-Lehman Junior-Senior High School on Saturday September 3 from noon to 5 p.m. to address customer concerns and answer questions. In addition, beginning Saturday, ice will be available at the same location.

The safety of our affected customers and communities is a top priority of UGI. We remind customers and community members to always avoid downed power lines and stay away from any electrical equipment that is partially or totally submerged in water.
To report a power outage or in the event of an electrical emergency, customers are advised to contact UGI Electric’s 24-hour emergency number, (800) 276-2722.

In addition, if you are aware of elderly people who are out of power and may need immediate assistance please contact UGI. Customers who are without electric service are  asked to ensure appliances are turned off or unplugged, water faucets and cooking controls are in the off position and other safety precautions have been taken should power be restored while you are not at home.

UGI Electric is a division of UGI Utilities, Inc., which is a wholly-owned subsidiary of UGI Corporation, based in Valley Forge. Additional information about UGI Electric is available at www.ugi.com.