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Update – UGI Electric Power Outage

29 Aug 2011

Reading, PA (August 29, 2011) – UGI Electric crews spent much of Monday repairing transmission feeder lines and assessing additional damage caused by  Hurricane Irene.

The storm knocked out service to five transmission feeders and downed numerous wires, which resulted in the extensive power outages throughout UGI’s service area.

Robert R. Stoyko, Vice President – Electric Distribution, said the completion of the transmission line work will allow UGI to continue reallocating its resources to repair its distribution line system. This work is required to restore service to thousands of customers affected by the widespread weekend outage.

Stoyko said crews restored service to numerous customers Monday, but fallen trees on power lines have created additional outages.

He added that UGI crews continue to work diligently to restore power to customers. Stoyko emphasized that, because of the extent of the outage, customers should be prepared to be without power for an extended period, possibly through the end of the week. Service to some hard-to-reach customers may not be restored until early next week.

The damage caused by Irene is historic in its proportions. At one point on Sunday, 32,000 customers – approximately half of UGI Electric customers – were without service. UGI has been working to restore service as quickly as possible, but work has been slowed due to additional trees falling today and a number of rural roads that remain impassable.

The safety of our affected customers and communities is a priority of UGI. Always avoid downed power lines and stay away from any electrical equipment that is partially or totally submerged in water.

To report a power outage or in the event of an electrical emergency, customers are advised to contact UGI Electric’s 24-hour emergency number, (800) 276-2722.

UGI would like to thank our customers for their patience as we work to restore power to their homes and businesses. Please be assured that our crews are working as quickly as they can to restore service to all our customers.

UGI Electric is a division of UGI Utilities, Inc., which is a wholly-owned subsidiary of UGI Corporation, based in Valley Forge. Additional information about UGI Electric is available at www.ugi.com.