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Natural Gas

Your UGI Bill Explained and Energy Savings Tips

12 Jan 2022

Happy New Year! Now that the hustle and bustle of the holiday season has ended, you might be ready to settle in for what’s expected to be a cold winter. Energy prices continue to rise in nearly all market sectors. Managing household expenses can be a challenge. We want you to know we continue to work to ensure the comfort and convenience of natural gas remains a great value!

We understand closely evaluating the components of your energy bill is probably not at the top of your to-do list.

We want to make sure you understand your UGI bill and how to manage your energy costs in 2022 to keep you warm all winter.

In general, there are two main components to your UGI natural gas bill:

  • DISTRIBUTION AND CUSTOMER CHARGES: These charges cover the cost of delivery and services to upgrade and maintain our natural gas and electric facilities, and ensure we are delivering natural gas and electricity in a safe, reliable manner. This amount can be changed through a Base Rate Case, where the Pennsylvania Public Utility Commission must approve any proposed increase.
  • GAS COST (COMMODITY): The cost of the actual amount of energy you consume is called the “gas cost.” For natural gas, it is presented in CCF (hundred cubic feet).

Visit www.ugi.com/billexplained for additional details about your UGI bill. If you need assistance, we encourage you to contact us at 800-276-2722 to speak with a Customer Care representative anytime from Monday through Friday between the hours of 8am-Spm.

Looking for Ways to Save? Here are a few tips:

  • Use your clothes dryer efficiently – clean the lint trap after each use.
  • Change your HVAC system air filter every 3 months. A dirty filter slows down air flow and makes your system work harder to keep you comfortable.
  • Clean the area around the outdoor components of your HVAC system – airflow problems can reduce your system’s efficiency by up to 15%.
  • Choose ENERGY STAR® certified appliances.

For more tips and energy efficiency rebates, visit our Energy Saving Tips page.