Natural Gas Safety
Use Natural Gas Safely at Home
At UGI, safety is a core value; it guides every action we take and every decision we make each day. We are committed to the safe and reliable delivery of energy to our customers’ homes and businesses.
Natural gas is a clean, safe, and reliable energy source. Like any fuel, it is important to use it safely. Please review these important natural gas safety guidelines to protect yourself and your loved ones.
If You Smell Gas
Carbon Monoxide Safety
Protect yourself from the dangers of carbon monoxide (CO) – an odorless, colorless, tasteless gas. The incomplete combustion of any fossil fuel can produce carbon monoxide. Learn more to protect yourself and your family.
Utility Line Safety - Call Before You Dig
Know where your utility lines are located. Your utility lines may be located both below and above ground, delivering UGI natural gas or electric service to you. Learn more.
Excess Flow Valve Requests
An excess flow valve, or EFV, is a safety device that can be installed by UGI on a natural gas service line to reduce or shut off the flow of natural gas if the line becomes damaged. (Service lines are pipes that run from the natural gas main line to houses and buildings.) Customers who do not have an EFV on their service line may request one. Learn more or submit a request.