Smell Gas? Act Fast!
At UGI, we're committed to ensuring your safety in a natural gas emergency.
Smell gas or have a power outage?
Please call us at
(800)-276-2722Experiencing a power outage or electric emergency?
Frequently Searched for
Payments and Billing Start/Stop/Transfer Service Energy Saving Tips Electric Outage Center Contact UsSmell gas or have a power outage?
Please call us at
(800)-276-2722Frequently Searched for
Payments and Billing Start/Stop/Transfer Service Energy Saving Tips Electric Outage Center Contact Us
Call UGI at 800-276-2722 from a safe location immediately if you damage your meter or smell or hear natural gas.
Remember, there is no charge to respond to and investigate a natural gas odor.Â
UGI’s gas emergency line is available 24 hours a day, 7 days a week.
Here’s everything you need to know if you detect gas.
Natural gas is naturally odorless and colorless. To make natural gas detectable, a chemical known as Mercaptan is added. Mercaptan has a smell that is similar to rotten eggs. If your nose detects this unique odor, it is critical that you leave the area and contact UGI immediately at 800-276-2722 or call 911. UGI investigates all reports fast and as a free service to our community.
Remember to turn off your burners when you are done cooking.
Keep flammable materials, like cleaning products, paint or gasoline, away from your gas appliances.
Get your equipment checked at least once a year by a professional.
Be aware of what's underground when you're doing yard work. Call 811 before you dig.
If you…
smell an odor that reminds you of rotten eggs...
see blowing dirt, grass or leaves near a pipeline or flames coming out of the ground...
hear water bubbling or blowing into the air at a pond, creek or river...
it could be a gas leak.