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Third Party Notifications

Get Help Remembering to Pay Your Bill
Payments & Billing > Third Party Notifications

To help avoid disconnection, select someone (or an agency) to receive past-due and shut-off notices for your UGI account.

Get help remembering to pay your bill
  • Choose anyone in the United States—a friend, relative or even a social service agency—to be contacted (by mail or phone) when past-due or shut-off notices appear on your account.
  • You and all third-party recipients must sign a form stating that you agree to the notification process.
  • The third party isn’t responsible for paying your bills. They can, however, remind you to pay your UGI bill.
  • Customers who are ill, elderly, handicapped, away from home for a long period, or just sometimes forget to pay their bills can benefit from this program.
Residential customers on a fixed income

You may be eligible for the UGI Due Date Extension Program. This program allows you additional time to deposit your monthly check and have your gas or electric bill payment reach UGI in time to avoid late charges.

To apply, mail a copy of your social security award letter or other document proving your fixed income status to:

UGI
P.O. Box 13009
Reading, PA 19612-3009

Note: Include your UGI account number on the copy of the fixed income status, so we can quickly process your application.

Understand Your UGI Bill

Explore Assistance Programs

Fixed Income Due Date Extension Program