Fixed Income Assistance Program - UGI Utilities
Our Customer Care Center is currently experiencing extremely high call volumes. Please visit our Contact Us page for a list of transactions that can be completed online.
Emergency Information
Have an Emergency?

Smell gas or have a power outage?

Please call us at


Fixed Income Due Date Extension Program

Payments & Billing > Fixed Income Due Date Extension Program

On a Fixed Income?

If you are a residential customer on a fixed retirement income, you may be eligible for the UGI Due Date Extension Program, which allows additional time to deposit your monthly check and have your gas or electric bill payment reach UGI without late charges.

To apply, mail a copy of your social security award letter or other document proving your fixed income status along with your UGI account number.

You can also elect a third party to receive notification of past-due and shut-off notices for your account.


Attn: Customer Care
UGI Utilities, Inc.
P.O. Box 13009
Reading, PA 19612-3009