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Notices

  1. Notices

Notice of Electric Default Service Plan Petition


To Our Customers:

UGI Utilities, Inc. -Electric Division (UGI Electric) filed a petition for Public Utility Commission (PUC) approval of a Default Service Plan (DSP) to be effective June 1, 2025 – May 31, 2029, following expiration of its current DSP.

Customers who are served by UGI Electric and do not choose an electric generation supplier are served under the company’s default service plan, also known as a DSP. By law, UGI Electric purchases electric generation through competitive energy auctions and passes the cost of electricity to our customers at no profit. Customers may call UGI Electric at 1-800-276-2722 to receive further information on the proposed plan or to find out what actions they may take. A copy of the proposal will be available at www.ugi.com/rate-filing.

The proposed plan is subject to examination by the PUC. The PUC will schedule hearings to determine the appropriateness of the procurement plan. The Company will have the burden to prove that the proposed plan is reasonable. After examining the evidence, the PUC may approve, deny, or modify UGI Electric’s proposed DSP.

You can challenge the Company’s request by (1) filing a formal complaint,
(2) sending a letter to the PUC or (3) testifying at a public input hearing if one is held. If you want a hearing before a judge, you must file a formal complaint. By filing a formal complaint, you assure yourself the opportunity to take part in hearings about the plan. Public input hearings may be scheduled by the Commission if a large number of customers express interest in the case. At these hearings, you will have the opportunity to present your views in person to the presiding PUC judge and Company representatives. All testimony given “under oath” becomes part of the official record. These hearings will either be held in the service area of the Company or as technology-enabled smart hearings.

Letters or requests for a formal complaint form should be addressed to the Pennsylvania Public Utility Commission, Post Office Box 3265, Harrisburg, PA 17105-3265. Your letter or formal complaint can be filed electronically with the PUC. Information regarding electronic filing is available at https://efiling.puc.pa.gov/.

For more information, call the PUC at 1-800-692-7380. You may leave your name and address so you can be notified of any public input hearings that may be scheduled in this case.

Notice of Proposed Rate Change


To Our Customers:

UGI Utilities, Inc. – Gas Division (UGI) has announced that its purchased gas cost rate will increase on June 1, 2024. As a result, the total bill for the typical residential heating, commercial heating and industrial retail customer will increase by 4.5%, 6.0% and 6.5% respectively on June 1.

In addition, UGI has filed a request with the Pennsylvania Public Utility Commission (PUC) to increase purchased gas cost rates for those customers who purchase their natural gas supply from the company as of December 1, 2024. This notice describes the company’s rate request, the PUC’s role, and what actions you can take.

A purchased gas cost rate is designed to recover the costs of natural gas supplies which the company purchases from the wholesale supply market on behalf of those customers who purchase supply from the company. UGI passes the cost of these activities on to the customer at the price UGI pays. The rate that is determined in the annual purchased gas cost case will be recalculated to reflect actual gas costs on a quarterly basis and may be subject to change if the recalculated rate differs from the rate that is currently in effect by more than two percent.

If the company’s entire request is approved, the total bill for a residential customer using 73.6 hundred cubic feet (ccf), and purchasing supply from UGI, would increase from $95.04 to $101.99 per month or by 7.3%. The total bill for a commercial customer using 28.8 thousand cubic feet (Mcf), and purchasing supply from UGI, would increase from $278.05 to $304.68 per month or by 9.6%. The total bill for an industrial customer using 92.4 thousand cubic feet (Mcf), and purchasing supply from UGI, would increase from $829.49 to $915.03 per month or by 10.3%.

Customers who purchase their natural gas from a PUC-licensed Natural Gas Supplier (“NGS”) may be affected by this proceeding.

To find out how the requested rates may affect your bill, you may contact the Company at 1-800-276-2722. You may examine a copy of the information filed with the Commission in support of its proposed purchased gas cost rates in the Company’s offices.

The state agency which approves rates for public utilities is the PUC. The company must prove that the requested rates are reasonable. After examining the evidence, the PUC may grant all, some, or none of the request.

There are ways to challenge a company’s request to change its rates:

  1. You can file a formal complaint. If you want a hearing before a judge, you must file a formal complaint. By filing a formal complaint, you assure yourself the opportunity to take part in hearings about the rate increase request. All complaints should be filed with the PUC as soon as possible. You can send the PUC a letter telling why you object to the requested rate increase. Sometimes there is information in these letters that makes us aware of problems with the company’s service or management. This information can be helpful when the PUC investigates the rate request. Send your letter or request for a formal complaint form to the Pennsylvania Public Utility Commission, Post Office Box 3265, Harrisburg, PA 17105-3265. Forms may also be downloaded at: https://www.puc.pa.gov/filing-resources/forms/complaint-forms/.
  2. You can be a witness at a public input hearing. Public input hearings may be held if there is a large number of customers interested in the case. At these hearings you have the opportunity to present your views in person to the PUC judge hearing the case and the company representatives. All testimony given ‘‘under oath’’ becomes part of the official case record. These hearings are held in the service area of the company or as technology-enabled smart hearings.

For more information, call the PUC at 1-800-692-7380. You may leave your name and address so you can be notified of any public input hearings that may be scheduled in this case.