Important Notices - UGI Utilities
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Notices

  1. Notices

Notice of Proposed Rate Changes

To Our Customers:

UGI Electric is filing a request with the Pennsylvania Public Utility Commission (PUC) to increase your electric rates as of March 28, 2023. This notice describes the company’s rate request, the PUC’s role, and what actions you can take.

UGI Electric has requested an overall rate increase of $11.4 million per year. If the company’s entire request is approved, the total bill for a residential customer using 1,000 kilowatt-hours (kWh) per month and receiving default service from the company would increase from $192.73 to $209.96 per month or by 8.9%.

The total bill for a small commercial customer using 1,000 kWh per month and receiving default service from the company would increase from $199.06 to $220.49 per month or by 10.8%.

Rates for an industrial customer using 50,000 kWh per month and receiving default service from the company would increase from $6,455.07 to $6,475.18 per month or by 0.3%.

To find out your customer class or how the requested increase may affect your electric bill, contact UGI Electric at 1-800-276-2722. The rates requested by the company may be found in proposed Supplement No. 51 to UGI Electric Tariff Number 6 and proposed Supplement No. 7 to UGI Electric Tariff No. 2S. You may examine the material filed with the PUC which explains the requested increase and the reasons for it. A copy of this material is kept at the UGI Electric office. Upon request, the company will send you the Statement of Reasons for proposed Supplement No. 51 to UGI Electric Tariff Number 6 and proposed Supplement No. 7 to UGI Electric Tariff No. 2S, explaining why the rate increase has been requested.

The state agency which approves rates for public utilities is the PUC. The PUC will examine the requested rate increase and can prevent existing rates from changing until it investigates and/or holds hearings on the request. The company must prove that the requested rates are reasonable. After examining the evidence, the PUC may grant all, some, or none of the request or may reduce existing rates.

The PUC may change the amount of the rate increase or decrease requested by the utility for each customer class. As a result, the rate charged to you may be different than the rate requested by the company and shown above.

There are three ways to challenge a company’s request to change its rates:

  1. You can file a formal complaint. If you want a hearing before a judge, you must file a formal complaint. By filing a formal complaint, you assure yourself the opportunity to take part in hearings about the rate increase request. All complaints should be filed with the PUC before March 28, 2023. If no formal complaints are filed, the Commission may grant all, some, or none of the request without holding a hearing before a judge.
  2. You can send us a letter telling why you object to the requested rate increase. Sometimes there is information in these letters that makes us aware of problems with the company’s service or management. This information can be helpful when we investigate the rate request. Send your letter or request for a formal complaint form to The Pennsylvania Public Utility Commission, Post Office Box 3265, Harrisburg, PA 17105-3265. Your letter or formal complaint can be filed electronically with the PUC. Information regarding electronic filing is available at https://efiling.puc.pa.gov/.
  3. You can be a witness at a public input hearing. Public input hearings are held if the Commission opens an investigation of the company’s rate increase requested and if there is a large number of customers interested in the case. At these hearings you have the opportunity to present your views in person to the PUC judge hearing the case and the company representatives. All testimony given “under oath” becomes part of the official rate case record. These hearings are held in the service area of the company.

For more information, call the PUC at 1-800-692-7380. You may leave your name and address so you can be notified of any public input hearings that may be scheduled in this case.

Aviso de cambios de tarifas propuestos

Para nuestros clientes:

UGI Electric va a presentar una solicitud ante la Comisión de Servicios Públicos de Pensilvania (Pennsylvania Public Utility Commission, PUC) para aumentar sus tarifas eléctricas a partir del 28 de marzo de 2023. En este aviso, se describen la solicitud de cambios de tarifas de la compañía, la función de la PUC y qué medidas puede tomar usted.

UGI Electric ha solicitado un aumento general de la tarifa de $11.4 millones por año. Si se aprueba la solicitud de la empresa en su totalidad, la factura total de un cliente residencial que utiliza 1,000 kilovatios-hora (kWh) al mes y recibe el servicio estándar de la empresa aumentaría de $192.73 a $209.96 al mes o en un 8.9%.

La factura total para un cliente comercial pequeño que utiliza 1,000 kWh al mes y recibe el servicio estándar de la empresa aumentaría de $199.06 a $220.49 al mes o en un 10.8%.

Las tarifas para un cliente industrial que utiliza 50,000 kWh al mes y recibe el servicio estándar de la empresa aumentarían de $6,455.07 a $6,475.18 al mes o en un 0.3%.

Para conocer su clase de cliente o cómo el aumento solicitado puede afectar su factura de electricidad, puede comunicarse con UGI Electric llamando al 1-800-276-2722. Las tarifas solicitadas por la compañía pueden consultarse en el Suplemento n.º 51 a la tarifa n.º 6 de UGI Electric propuesto y en el Suplemento n.º 7 a la tarifa n.º 2S de UGI Electric propuesto. Puede consultar el material presentado ante la PUC, en el cual se explica el aumento solicitado y los motivos de este. Una copia de este material se conserva en la oficina de UGI Electric. A solicitud, la compañía le enviará la Declaración de Motivos del Suplemento n.º 51 a la tarifa n.º 6 de UGI Electric propuesto y del Suplemento n.º 7 a la tarifa n.º 2S de UGI Electric propuesto, en la que se explicará por qué se ha solicitado el aumento de la tarifa.

El organismo estatal que aprueba las tarifas para los servicios públicos es la PUC. Esta examinará el aumento de tarifas solicitado y puede evitar que las tarifas existentes cambien hasta que lleve a cabo investigaciones o celebre audiencias en relación con la solicitud. La compañía debe probar que las tarifas solicitadas sean razonables. Después de examinar la evidencia, la PUC puede aprobar la solicitud en parte o en su totalidad, puede rechazarla o puede reducir las tarifas existentes.

La PUC puede cambiar el monto del aumento o de la disminución de tarifas que la compañía de servicios públicos solicite para cada tipo de cliente. Como resultado, la tarifa que se le cobra podría ser diferente a la tarifa solicitada por la compañía e indicada anteriormente.

Existen tres maneras de disputar la solicitud de cambio de tarifas de una compañía:

  1. Puede presentar una queja formal. Si desea que se celebre una audiencia ante un juez, debe presentar una queja formal. Al presentar una queja formal, se asegura de tener la oportunidad de participar en audiencias en relación con la solicitud de aumento de tarifas. Todas las reclamaciones deben presentarse ante la PUC antes del 28 de marzo de 2023. Si no se presentan quejas formales, la Comisión puede aprobar la solicitud en parte o en su totalidad, o puede rechazarla sin celebrar una audiencia ante un juez.
  2. Puede enviarnos una carta en la que indique por qué se opone al aumento de tarifas solicitado. A veces, estas cartas contienen información que nos permite estar al tanto de los problemas con el servicio o la administración de la compañía. Esta información puede ser útil cuando investiguemos la solicitud de cambio de tarifas. Envíe su carta o su solicitud para recibir un formulario de queja formal a Pennsylvania Public Utility Commission, Post Office Box 3265, Harrisburg, PA 17105-3265. Su carta o queja formal se puede presentar electrónicamente ante la PUC. La información sobre la presentación electrónica está disponible en https://efiling.puc.pa.gov/.
  3. Puede actuar como testigo en una audiencia de opinión pública. Las audiencias de opinión pública se celebran si la Comisión inicia una investigación en relación con la solicitud de aumento de tarifas de la compañía y si hay una gran cantidad de clientes interesados en el caso. En estas audiencias, usted tiene la oportunidad de exponer sus puntos de vista en persona ante el juez de la PUC que atiende el caso y ante los representantes de la compañía. Todo testimonio que se preste “bajo juramento” formará parte del expediente oficial del caso de tarifas. Estas audiencias se celebran en el área de servicio de la compañía.

Para obtener más información, llame a la PUC al 1-800-692-7380. Puede dejar su nombre y dirección para que se le notifique sobre cualquier audiencia pública relativa a este caso que pueda programarse.

Notice of Approval of Weather Normalization Adjustment

By Order entered September 15, 2022, the Pennsylvania Public Utility Commission (PUC) approved UGI Utilities, Inc., – Gas Division’s (UGI) request to use a Weather Normalization Adjustment (WNA). The WNA will be applied as part of a five-year pilot program. UGI requested approval to implement a WNA as part of its Base Rate Case filed on January 28, 2022 at Docket No. R-2021-3030218.

The WNA is what is known as an “alternative rate mechanism” as defined by the Public Utility Code. Usually, utility charges either remain the same each month (such as the monthly customer charge) or vary with customer usage. The WNA is different because it addresses changes in weather-related usage that differs from normal weather conditions. The WNA is specifically designed to keep customer bills and UGI’s revenue more stable. You will begin to see WNA charges on your bills that arrive on or after November 1, 2022. 

The WNA is a billing adjustment that will make your gas bills more predictable during periods of warmer or colder than normal temperatures. The adjustment will mean that the distribution charges on your bills will not vary as much with significant weather changes from normal.

The WNA will only be applied to customer bills issued for the period from October through May during each year of the pilot. The WNA will be applied to Residential and Non-Residential customers under Rate Schedules R (General Service Residential), RT (General Service Residential Transportation), N (General Service Non-Residential) and NT (General Service Non-Residential Transportation).

The WNA will be applied only if the weather is more than three percent warmer or three percent colder than normal. If the weather is more than three percent colder than normal, customers will see a WNA credit on their bill. If the weather is more than three percent warmer than normal, customers will see a WNA charge on their bill.  In months where weather is within three percent of normal, bills will not have a WNA adjustment. The WNA will only affect the “Distribution Charges” portion of the bill. It will not affect the “Commodity Charge”, which is the portion of your bill that you pay for the cost of natural gas itself. The WNA will be shown on customer bills as a “Weather Normalization Adjustment”.

You may read the PUC’s Order, which explains the PUC’s approval of UGI’s WNA and UGI’s monitoring and reporting obligations related to the WNA at Docket No. R-2021-3030218 on the Pennsylvania Utility Commission Website. For more information, call UGI at 1-800-276-2722 or visit our WNA page.

UGI Utilities, Inc., – Gas Division