Vector Spacer
Mobile

UGI Connection

a blog from UGI Utilities, Inc.

Stay Safe: Be Prepared During Electrical Storms and Outages

Objects useful in an emergency 24323030 720x586 72 RGB 300x244 - Stay Safe: Be Prepared During Electrical Storms and OutagesSummer thunderstorms are quickly making way for hurricane season and lightning and strong winds can suddenly interrupt electric service. UGI encourages its electric customers to take time now to plan ahead and prepare to keep your family safe in the event of an outage.

Be prepared: Create and Electrical Storm Emergency Kit:

  • Flashlights, and battery-powered radio or TV – with extra fresh batteries for each.
  • Landline phone with cord (cordless phones require electricity), and/or a way to recharge cell phone batteries.
  • Battery-powered or windup alarm clock.
  • A supply of bottled water – one gallon per person per day.
  • Non-perishable foods that require no heating.
  • Blankets, bedding or sleeping bags.
  • First Aid kit and medications.
  • Special items for infants, the elderly or family members with special needs.
  • If you depend on medical equipment for life-support, purchase a back-up power supply for use during a power emergency.
  • Emergency telephone numbers – UGI Electric can be reached at (800) 276-2722.

Lost power? Stay Alert, Remain Calm, Check Your Home:

  • Make sure all appliances are turned off.
  • Make sure faucets are in the off position in case you are not there when power comes back on.
  • Only open refrigerator and freezer doors when necessary. A full freezer will stay frozen 36 to 48 hours; a half-full freezer will stay frozen for about 24 hours.
  • If you use a generator during an outage, follow the manufacturer’s instructions for proper venting and operation.
  • UGI Electric customers should call UGI’s emergency response number – 1-800-276-2722 – to report either an outage or downed power lines. DO NOT touch downed lines. Instruct children to STAY AWAY from downed lines. Your safety is always our top priority.

What You Can Do Today to Prepared for a Storm-relation Outage:

  • Lightning can damage electric equipment. Use a ground fault circuit interrupter (GFCI) to help prevent electrical shock injuries.
  • Use electrical surge protectors/suppressors, especially with “sensitive” electronic equipment – and plug into separate, grounded circuits. Buy electronic equipment with battery backup when possible.
  • Talk to an electrician about installing a lightning arrester in your main circuit panel.

Remember to visit the UGI Outage Center in the event of a power outage for real-time updates information, visit: www.ugi.com/outage.

 

FacebookTwitterGoogle+LinkedInEmail

UGI Gives $100,000 to Lancaster Co. CTC for Equipment

Lancaster CTC 300x207 - UGI Gives $100,000 to Lancaster Co. CTC for EquipmentThanks to a multi-year, $100,000 donation from UGI Utilities, heating, ventilation, air conditioning and refrigeration (HVAC/R) students at Lancaster County Career and Technology Center (CTC) in Brownstown have an opportunity to specialize in installing, troubleshooting and repairing natural gas-powered machines. UGI provided the funds so the program could purchase specialized heating and cooling equipment.

The new equipment was on full display during the Pennsylvania State Skills USA Competition in April at the Brownstown campus. HVAC/R students from technical high schools throughout the state participated in the event. Local business leaders served as judges.

Anthony Gillespie, executive director of the Lancaster County Career and Technology Foundation, said UGI’s support “is making an incredible difference in technical preparation of the students in the program.”

HVAC instructor Michael Arnt said the new equipment gives students – currently there are 16 in advanced placement internships – real-world experience and a leg up in their future profession. “Most often the internship results in full-time employment upon graduation from the program,” he said.

FacebookTwitterGoogle+LinkedInEmail

August Little Reader Pick: School’s First Day of School

august little reader 243x300 - August Little Reader Pick: School's First Day of SchoolSummer’s almost over and school’s just around the corner for many students throughout the Commonwealth. In honor of the teachers and students who are about to begin an exciting new school year, UGI has chosen School’s First Day of School as this month’s Little Reader Pick.

Written by Adam Rex and illustrated by Coretta Scott King Illustrator Honor winner, Christian Robinson, this story explores the first day of school from the point of view of the Elementary School. This charming tale references the anxieties and fears kids sometimes face when they first start school and will help put your little reader at ease for their big day. Using warm text and charming visual personification of the school through exciting paint-and-collage artwork, this book is a perfect choice for kids who are about to venture off to school.

Little Reader Icon 300x299 - August Little Reader Pick: School's First Day of School

At UGI Utilities, we are deeply committed to children’s literacy.  Studies have shown that children who are not reading at grade level by third grade will experience significant difficulties throughout their lives. Today’s students will be tomorrow’s business and government leaders, employees and customers.

Check back each month for new Little Reader picks and follow @UGIReads on Twitter for more book selections, author quotes, and tips and tricks to help your own little reader. Have a suggestion for a Little Reader Pick? Let us know in the comments below.

Happy Reading!

FacebookTwitterGoogle+LinkedInEmail

Update on UGI Billing System Upgrade

AdobeStock 95933575 300x200 - Update on UGI Billing System Upgrade

Next month, UGI is launching our upgraded customer information and billing system.  With this new system, you’ll get more convenience, more mobility and easy access to account information, programs, and services.

There are a few steps you can take to make the upgrade simple including:

  1. Note Your New Account Number. If you pay your bill through your bank’s Online Bill Pay system, be sure to update future scheduled payments to use the new account number from your September bill dated September 5, 2017 or later.
  1. Set Up A New Online Account. When you receive your September 2017 bill, you will be able to use your new account number to create a new online account. For security purposes, existing online accounts (including usernames, passwords, and any banking information used for payment processing) will NOT be transferred during the upgrade.
  1. eBill Customers Must Reestablish Payments. eBill payments from UGI’s current payment site will NOT be processed after August 31, 2017, and payments scheduled after that date will not be ported over to the new system. If you are an eBill customer and have recurring or one-time payments scheduled after August 31, 2017, you may pay by check or make a one-time online payment (with convenience fee) to complete those payments. Once you receive your September bill, you can use your register for a new online new account to schedule future payments.

For more information, visit www.ugi.com/upgrade or e-mail customersupport@ugi.com.

FacebookTwitterGoogle+LinkedInEmail

August Featured Organization: Reading Is Fundamental

RIF Primary Vertical - August Featured Organization: Reading Is FundamentalFall is fast approaching, which means teachers and students across the Commonwealth are preparing to return to the classroom for another year of learning. In honor of the upcoming school year, UGI has chosen Reading Is Fundamental (RIF) as this month’s Feature Community Organization.

The nation’s largest literacy nonprofit organization, RIF works to encourage school children to reach their full potential through the power of reading. One of several nonprofit organizations supported by UGI, RIF distributes free books to elementary-aged children across the country. Founded in 1966 by Margaret McNamara and a group of local teachers and volunteers in Washington, D.C., RIF has distributed more than 412 million new books to children in need.

2017 marks the 26th year since UGI launched its award-winning early childhood literacy partnership with RIF. During this time, UGI has provided more than 1.3 million books to more than 400,000 first-grade students across UGI’s service territory. This academic year alone, UGI employee volunteers have distributed over 54,000 books to more than 18,000 students throughout our service territory.

Looking for book recommendations and reading tips to share with your child? Follow @UGIReads on Twitter for new books ideas, literary activities, and more! You’ll find the latest news in children’s literature and find out what’s on our employees’ reading lists.

To learn more about UGI’s involvement with Reading Is Fundamental, visit us online at www.readingisfundamental.org

 

FacebookTwitterGoogle+LinkedInEmail

Want to Save Energy This Summer? Let Us Help!

UGI Save Smart logo RGB 300x66 - Want to Save Energy This Summer? Let Us Help!

UGI’s Save Smart energy efficiency and conservation program wants to help your business save energy and money this season by providing rebates and programs to reward investing in energy efficient systems. In addition, the following conservation tips will help your business save on energy costs during the summer months.

Use Energy Wisely This Summer

  • wifitherm 300x200 - Want to Save Energy This Summer? Let Us Help!Install a programmable thermostat and raise the setting to the highest comfortable temperature. You can save from 3 to 5 percent on your air conditioning costs for each degree you raise the thermostat.
  • Close doors leading to uncooled parts of your office. If you have central air conditioning, close off vents to unused rooms. Keep filters clean.
  • iStock 000010573276 Medium 720x480 72 RGB 300x200 - Want to Save Energy This Summer? Let Us Help!Seal holes and cracks around doors and windows. Eliminate air leaks around window air conditioners with foam insulation or weatherstripping.
  • Close blinds, shades and draperies facing the sun to keep out the sun’s heat and help fans and air conditioners cool more efficiently.
  • Use timers and motion detectors on indoor and outdoor lighting.
  • Avoid placing lamps or TV sets near your air-conditioning thermostat. The thermostat senses heat from these appliances, which can cause the air conditioner to run longer than necessary.
  • Vacuum registers regularly to remove any dust buildup. Ensure that furniture and other objects are not blocking the airflow through your registers.
  • ledlghtblb 300x200 - Want to Save Energy This Summer? Let Us Help!Install efficient lighting that runs cooler. Only about 10 to 15 percent of the electricity that incandescent lights consume results in light—the rest is turned into heat.

To learn more about available programs and rebates, visit www.ugi.com/savesmart or email us at savesmart@ugi.com.

FacebookTwitterGoogle+LinkedInEmail

July Little Reader Pick: The Fourth of July Story

July The 4th of July Story 236x300 - July Little Reader Pick: The Fourth of July StoryOn July 4, 1776, members of the Second Continental Congress declared American independence from the Kingdom of Great Britain at the Pennsylvania State House in Philadelphia. In honor of the bravery and determination of the Founding Fathers, UGI has chosen The Fourth of July Story as this month’s Little Reader Pick.

Written by Alice Dalgliesh and illustrated by Marie Nonnast, The Fourth of July Story takes young readers back in time to before America was the United States we know today. Simple text and vivid illustrations capture the excitement of the times, describing how the journey towards independence carried across the thirteen original colonies, making this an American classic you can read with your child any time of year.

Little Reader Icon 300x299 - July Little Reader Pick: The Fourth of July Story

At UGI Utilities, we are deeply committed to children’s literacy.  Studies have shown that children who are not reading at grade level by third grade will experience significant difficulties throughout their lives. Today’s students will be tomorrow’s business and government leaders, employees and customers.

Check back each month for new Little Reader picks and follow @UGIReads on Twitter for more book selections, author quotes, and tips and tricks to help your own little reader. Have a suggestion for a Little Reader Pick? Let us know in the comments below.

Happy Reading!

FacebookTwitterGoogle+LinkedInEmail

UGI Billing System Upgrade: Three Things You Need to Know

August UNITE Image 300x200 - UGI Billing System Upgrade: Three Things You Need to KnowThis September, UGI Utilities will undergo a customer information and billing system upgrade. This system upgrade will provide you the ability to manage more of your account online, simplify the communications you receive from us, and provide you with information to help lower your bills.

After the new system goes live on September 4, 2017, there are a few things you should be aware of:

Your Account Number Will Change. As part of the update, each customer will be assigned a new account number. When you receive your bill dated September 5, 2017 or later, you will find that new account number in the upper-right hand corner.

If you pay your bill directly through your bank’s online bill pay feature or through some other bill payment service, be sure to update those payments to reflect your new account number once you receive your September bill.

Current UGI eBill Customers Must Set Up New Accounts and Payments.  UGI’s current eBill program will not accept recurring or scheduled payments after August 31, 2017. If you currently pay your UGI bill through eBill, simply wait until you get your September bill, set up your new online account at www.ugi.com, and reestablish the automatic payments.

AdobeStock 93558601 300x200 - UGI Billing System Upgrade: Three Things You Need to Know

If you have a one-time or recurring payment scheduled after August 31, 2017 through eBill, you may choose one of the following options to make that payment before you receive your September 2017 bill:

  • Pay by check using the payment slip and prepaid envelope that you will receive with your August and September bills (we will mail you a physical bill during those months, even if you are signed up for paperless billing)
  • Make a one-time online credit card or debit payment (with convenience fee) at UGI’s current eBill site
  • If you pay your bill through ABC Auto Pay, your monthly payments will continue to be deducted from your designated banking account on your due date. No further action is needed on your part to pay your bill.

Your New Online Account Offers You More. When you receive your bill dated September 5, 2017 or later, you will be able to use the new account number on it to set up your new online account at www.ugi.com. Once you register your account, you’ll be able to:

  • View and pay bills online
  • Check account balance
  • Review usage and billing history
  • Reduce your bills with energy saving tips
  • Apply for energy efficiency rebates
  • Update your account information (phone numbers, email or mailing address)
  • Sign up for Budget Billing, ABC Auto Pay, or eBill
  • Update your bank account(s) used for UGI bill payments

For more information, visit www.ugi.com/upgrade or e-mail customersupport@ugi.com.

FacebookTwitterGoogle+LinkedInEmail

July Featured Community Organization: Girl Scouts in the Heart of Pennsylvania

July Girl Scouts 300x288 - July Featured Community Organization: Girl Scouts in the Heart of PennsylvaniaGirls Scouts are innovators, risk takers, and groundbreakers. They are tomorrow’s business, government, and community leaders who are working hard to build a better future for their communities. At UGI, we believe in empowering our future leaders of tomorrow, that’s why we’ve chosen Girl Scouts in the Heart of Pennsylvania (GSHPA) as our July Featured Community Organization.

Formed in 2007 through a merger of regional Girl Scout councils from the Harrisburg, York, Wilkes-Barre, and Scranton areas, GSHPA is the premiere leadership organization for girls ages 5-17 in central and northeastern Pennsylvania.

GSHPA programs offer young women the opportunity to do big things. Through their Girl Scout Leadership Experience, GHPA provides girl scouts with the chance to earn badges, sell cookies, explore the outdoors, and do Take Action projects that will make a difference in their community.

Through their Girl Scout Leadership Experience program, GSHPA inspires young women from diverse backgrounds to come together to take action to make their communities a better place for everyone.

Interested in becoming involved with Girl Scouts? Visit www.gshpa.org to find a troop in your area.

FacebookTwitterGoogle+LinkedInEmail

UGI Touts Natural Gas Growth Impact at Two Energy Forums

UGI’s Director of Business Development Don Brominski represented UGI as it co-hosted the 11th installment in the statewide “Think About Energy” Briefing series. The latest session was held at Misericordia University on May 24 and continued the event’s history of bringing together local natural gas producers, “midstream” companies, utilities and energy users to discuss the many economic and environmental opportunities afforded by Pennsylvania’s abundant natural gas reserves.

UGI PA Firstline June 2017 6 19 17 final 247x300 - UGI Touts Natural Gas Growth Impact at Two Energy Forums“Since 2008, UGI has had record growth in residential and commercial customers,” Brominski said. He answered questions from an audience of nearly a hundred on topics ranging from UGI’s GET Gas program to natural gas vehicles, and from customer savings to combined heat and power (CHP) applications.

Also in May, Joseph Swope, UGI’s manager of Media Relations and Special Projects, spoke at the 2017 Energy Briefing held in McAdoo, Luzerne County, by the Keystone Energy Forum. He described the current natural gas market and outlined successes achieved by UGI, which serves more than 690,000 natural gas and electric customers throughout Pennsylvania.

“More than 90 percent of the natural gas we deliver to our customers is produced in the Marcellus Shale region,” Swope said. “Thanks to Marcellus Shale, the average bill for UGI natural gas customers is 40 percent lower than nine years ago. With an investment over five years of more than $790 million in new, contemporary pipeline infrastructure, UGI is well positioned for continued growth,” he said.

For more information about bring natural gas to you area, visit www.ugi.com/getgas.

FacebookTwitterGoogle+LinkedInEmail