Effective January 2, 2025, UGI Utilities will no longer be supporting the use of Firefox on our websites.
We will continue to support the use of the Safari, Chrome, or Microsoft Edge browsers.
Emergency
Emergency Information
Have an Emergency?

Smell gas or have a power outage?

Please call us at

(800)-276-2722
Search

UGI Connections - Safety

The latest information, news, and highlights from UGI Utilities

Safety
Use Generators and Space Heaters Safely This Winter

When dealing with winter storms, it’s important to remember that safety should always be paramount when using portable generators and space heaters. These tools can be lifesavers, but they can also

UGI Social Team 27 Nov 2024
Safety
We’re Prepared for Winter Storm Season

Winter is here, and that means the potential for storms. In the event of an outage, UGI uses a step-by-step outage restoration process on par with electric utility industry standards when a significan

UGI Social Team 27 Nov 2024
Safety
UGI Warns Customers of Potential Scams

UGI has received a number of reports over the past several days of individuals who are posing as UGI employees in an effort to gain access to area homes. To help customers stay safe, UGI reminds custo

UGI Social Team 26 Nov 2024
Safety
Reminders for a Safe and Happy Holiday Season

As residents begin to hold gatherings and decorate their homes and businesses for the holiday season, UGI encourages all members of the community to remember the following safety tips:   What to

UGI Social Team 24 Oct 2024
Safety
How Our Electric Division Prepares for Storm Season

Did you hear that thunder?  Did you see that lightning?  Did your weather alert just go off on your phone?  Summer is here and so is the unsettled weather. “Every spring the UGI Electric Division

UGI Social Team 29 Jul 2024
Natural Gas
UGI Assists Operation Blue Flame ’24 and Keystone 6 Preparedness Exercises

UGI is helping prepare first responders and government agencies to respond to natural gas incidents, including a major natural gas outage during the winter. Each year the PA Public Utility Commission

UGI Social Team 02 Jul 2024
Blog
Underground Pipe Safety: What About Gas Lines Beyond the Meter?

As your natural gas supplier, safety is a core value and top priority, which is why we want to educate you about customer-owned piping. UGI is responsible for maintaining the natural gas pipes that ru

UGI Social Team 23 May 2024
Safety
Summer Safety Reminders

Whether you’re working on your landscaping or enjoying some family time at the park this summer, be aware of any safety hazards that may be present. Here are some helpful summer safety reminders: Sm

UGI Social Team 22 May 2024
Safety
April is Safe Digging Month!

Safe Digging Month is an opportunity to remind homeowners and contractors to always make the call to 811 at least three business days in advance of any digging project to have underground utility line

UGI Social Team 26 Mar 2024
Safety
Keeping You and Our Crews Safe During Construction

UGI’s highest priority is safety. We know you and your family rely on UGI to ensure the safe delivery of energy to your home. UGI Utilities crews are continually working to replace natural gas mains

UGI Social Team 26 Mar 2024
Safety
Daylight Saving Time Safety Checklist

While you are resetting your clocks during Daylight Saving Time, UGI Utilities urges customers to perform other maintenance tasks to keep your home and family safe. Natural Gas Safety: Natural gas det

UGI Social Team 29 Feb 2024
Safety
Safety and Service Checklist

UGI Utilities is committed to delivering safe and reliable service to our more than 700,000 customers. To help make this happen, we urge customers to follow this safety and service checklist. Smell Ga

UGI Social Team 31 Jan 2024
Safety
The Smell, The Call, and What to Know About Both

If you suspect a natural gas leak, the most important thing to do is to evacuate immediately. Once you are a safe distance away from the building – the length of a football field – it is a

UGI Social Team 24 Jan 2024
Safety
4 Tips to Use Natural Gas Safely This Winter

Winter is a great time to enjoy the comfort and warmth of your home — from setting the perfect cozy temperature to cooking dinner on the stove, and if you’re like the majority of homes in America,

UGI Social Team 24 Jan 2024
Safety
3 Things to Know About Natural Gas 

From heating your home to cooking your food, chances are you encounter natural gas as part of your everyday life. In fact, according to the American Gas Association, natural gas supplies almost one-qu

UGI Social Team 23 Jan 2024
Natural Gas
Start 2024 on the Right Foot: Check Your Appliances

UGI urges you to take several simple steps to ensure proper operation of natural gas-fired equipment and appliances to prevent a build-up of carbon monoxide (CO) inside your home this winter heating s

UGI Social Team 05 Jan 2024
Blog
Practice Safe Decorating Habits this Holiday Season

As residents begin to decorate their homes and businesses for the holiday season, UGI encourages all members of the community to remember the following safety tips: Avoid fire hazards. Remove flammabl

UGI Social Team 01 Dec 2023
Safety
Stay Safe this Winter Season

WINTER STORM OUTAGES When a power outage impacts customers in the UGI service territory, our crews focus on restoring power as quickly and safely as possible. During outages, please keep these safety

UGI Social Team 03 Nov 2023
Safety
Emergency Preparedness Plans

Do your employees know what to do in the case of an emergency? UGI urges all our business customers to have an up-to-date emergency preparedness plan to ensure quick action in the case of any potentia

UGI Social Team 03 Nov 2023
Safety
Underground Pipe Safety: Call Before You Clear

Clogs in your sewer or draining system can be frequent during the holidays, such as Thanksgiving, when there is an abundance of food being prepared and eaten. Any time you encounter a clog, you may ha

UGI Social Team 03 Nov 2023
Safety
Prevent Illegal Tampering

It is dangerous to tamper with utility meters, wires, and gas lines. Tampering puts innocent people at risk for injury or property damage. It is against the law and could result in a fine and/or priso

UGI Social Team 03 Oct 2023
Safety
What You Need To Know About CO

As residents across UGI’s service territory begin to use heating equipment more frequently in response to cooler temperatures, UGI urges you to take several simple steps to ensure proper operation o

UGI Social Team 03 Oct 2023
Safety
Trick or Treat Safety Tips This Halloween

Trick or Treating is one of the best parts of Halloween night! However, there’s a fine line between trick or treating fun and safety concerns – especially when out on the road or walking i

UGI Social Team 03 Oct 2023
Safety
National Preparedness Month: Helping Older Adults

National Preparedness Month is an observance each September to raise awareness about the importance of preparing for disasters and emergencies at any time. This year’s campaign focuses on preparing

UGI Social Team 14 Sep 2023
Safety
UGI is Working For You

At UGI, safety is one of our core values. We know you and your family rely on UGI to ensure the safe delivery of energy to your home. UGI Utilities crews are continually working to replace natural gas

UGI Social Team 14 Sep 2023
Safety
Fire Won’t Wait. Plan Your Escape.

This year marks the 100th anniversary of Fire Prevention Week, recognized October 9-15. The National Fire Protection Association (NFPA) campaign this year is “Fire won’t wait. Plan your escape,”

UGI Social Team 04 Oct 2022
Safety
Stay Safe from CO This Winter

As residents across UGI’s service territory begin using heating equipment in response to cooler temperatures, UGI urges customers to take several simple steps to ensure proper operation of natural g

UGI Social Team 04 Oct 2022
Safety
Be Disaster-Ready During National Preparedness Month

This year’s National Preparedness Month’s theme is “A Lasting Legacy.” The life you’ve built is worth protecting. Prepare for disasters to create a lasting legacy for you and your family. He

UGI Social Team 06 Sep 2022
Safety
August 11 Reminds Us All to “Call Before You Dig”

Safety is UGI’s highest priority, and it’s why each year on August 11 that UGI joins government agencies, fellow natural gas utilities, and many other organizations across the country to stress sa

UGI Social Team 09 Aug 2022
Blog
UGI Supports PA811 Safety Day Conference

Safety is not only a top UGI priority, it is a core value and a way of life for the UGI team. As such, UGI was pleased to support and attend this month’s “Eastern Safety Day” confere

UGI Social Team 31 May 2022
Safety
What to Know About Carbon Monoxide

While Spring is just around the corner, UGI urges customers to remain vigilant to prevent carbon monoxide (CO) poisoning. CO is a colorless, odorless, poisonous gas that is a by- product of the incomp

UGI Social Team 08 Mar 2022
Safety
UGI Stresses Winter Energy Safety

Help UGI spread the word on safe energy practices this winter.  UGI encourages customers, community organizations and others to please share the safety tips on this page, as well as the safety messag

UGI Social Team 11 Feb 2022
Safety
UGI Urges Vigilance for Signs of Carbon Monoxide

UGI has responded to multiple reports of carbon monoxide (CO) incidents recently as temperatures cool across Pennsylvania and residents turn up thermostats. UGI urges customers to take several simple

UGI Social Team 12 Jan 2022
Safety
UGI Streamlines One Call Requests with New Technology

UGI continues to adopt the digital platform “UtiliSphere” to manage and process Pennsylvania One Call tickets. Currently in use by UGI’s North Division, UGI Central is now deploying the technolo

UGI Social Team 28 Oct 2021
Safety
UGI Stresses Natural Gas and Carbon Monoxide Safety as Fall Arrives

This is an especially important time of the year to review natural gas and carbon monoxide safety tips. Visit our Safety page for detailed safety information. Please share this link and safety tips wi

UGI Social Team 08 Oct 2021
Safety
August 11 is National Safe Digging Day: Here’s the Scoop

UGI joins utilities across the country to recognize August 11 (8/11) as National Safe Digging Day, a commemorative day in which both residents and professional contractors are encouraged to call 8-1-1

UGI Social Team 02 Aug 2021
Customer Service
What Communities Should Expect During UGI Construction

UGI’s highest priority during construction is safety. In advance of any planned UGI projects, notification is provided regarding construction schedules to residents of the communities where UGI proj

UGI Social Team 03 May 2021
In the News
UGI Continues Major Capital Improvements in 2021

UGI Utilities will spend more than $265 million in fiscal year 2021 to replace natural gas mains and associated facilities, as well as complete a number of system enhancement projects. UGI has alread

UGI Social Team 28 Apr 2021
Electric
Don’t Let These Electrical Safety Tips Shock You

UGI is proud to provide the energy you rely on every day to power your home. There’s nothing more important than the safety of our customers, employees, and members of the communities we serve. Whet

UGI Social Team 15 Feb 2021
Natural Gas
Smell Gas? Act Fast!

If you smell rotten eggs, it could be a natural gas leak. It’s important to teach your family what to do if anyone ever smells natural gas. Here are ways to use your senses to identify danger: Your

UGI Social Team 01 Feb 2021